Operational Specialist

Metrobi; Carapicuíba; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A growing logistics startup in Carapicuíba, Brazil, is seeking an operations specialist to monitor delivery routes and liaise with drivers and shippers. The ideal candidate will need to be proficient in English and able to work in the Eastern US time zone (EST). Experience in logistics, courier operations, or customer support is preferred. This role involves proactive communication and operational oversight to ensure timely and effective delivery services.

Qualificações

• Proficiency in English.
• Available to work based on the Eastern US time zone (EST).
• Previous experience in logistics or customer support is preferred.

Responsabilidades

• Monitor ongoing delivery routes.
• Communicate with delivery drivers and shippers via phone and live chat.

Conhecimentos

Proficiency in English

Experience in logistics

Experience in courier operations

Experience in customer support

Descrição da oferta de emprego

What is Metrobi?

Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the Role

As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Being able to work based on the Eastern US time zone (EST)
• Experience in logistics, courier operations, call center, customer support, or account management