Key Account Manager Team Lead

Softconstruct; São Paulo; Presencial; BRL 276.000 - 387.000; Tempo integral

Resumo da oferta

A leading gaming company in São Paulo is seeking a Key Account Manager Team Lead. This role involves developing a team of Key Account Managers to enhance service for high-value players while driving retention and revenue growth. The ideal candidate should have 3-5 years of related experience, advanced knowledge of Microsoft Office, and fluency in English. Responsibilities include team leadership, performance monitoring, and fostering collaboration across departments to meet business KPIs.

Qualificações

• 3-5 years of related experience in a managerial role.
• Advanced knowledge of Microsoft Office applications.
• Fluency in English required for effective communication.

Responsabilidades

• Lead and develop the Key Account Managers team.
• Monitor performance and generate reporting insights.
• Align strategic campaigns for maximum effectiveness.
• Promote collaboration across departments for cohesive strategies.
• Ensure operational excellence with administrative oversight.

Conhecimentos

Team Leadership

Performance Management

Strategic Alignment

Cross-Department Collaboration

Advanced English

Ferramentas

Microsoft Office

Descrição da oferta de emprego

About the Company

VBET is an award-winning sports betting and gaming operator with over 20 years of experience in the industry.

We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries.

VBET's mission is to give our customers the best betting and gaming experience in a safe and secure environment.

Job Summary

The Key Account Manager Team Lead is responsible for developing and guiding a team of Key Account Managers to deliver premium service to high-value players while driving retention, engagement, and revenue growth.

This role balances strategic direction with operational oversight, ensuring Account Managers build lasting player relationships, execute personalized strategies, and meet business KPIs such as Turnover, GGR, NGR, and LTV.

In addition to coaching and performance management, the Team Lead optimizes processes, fosters collaboration with CRM, Product, and Compliance teams, and ensures that key account strategies are executed effectively and aligned with company objectives.

Key Responsibilities

• Team Leadership & Development
• Performance Monitoring & Reporting
• Strategic Campaign Alignment & Execution
• Cross-Department Collaboration
• Operational Excellence & Administrative Oversight

Qualifications

• 3-5 years of related experience
• Advanced knowledge of the Office package

Mandatory Requirements

• Advanced English