Implementation Analyst

Visa; São Paulo; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading global payments company is seeking a professional for a hybrid role focused on client configuration and implementation. The ideal candidate will manage non-routine tasks independently and must have experience with project management and customer relationship management. Fluency in English and Portuguese is required, with strong time management and organizational skills essential for success.

Qualificações

• Minimum 2 years of work experience with a Bachelor's Degree or more with an Advanced Degree.
• Proficient in Microsoft Office.
• Fluency in English and Portuguese.

Responsabilidades

• Manage non-routine configuration activities.
• Identify and resolve issues of low to mid complexity.
• Work independently with moderate guidance.

Conhecimentos

Client relationship management

Project management

Time management

Organizational skills

Fluent in English

Fluent in Portuguese

Formação académica

Bachelor's Degree

Advanced Degree (e.g. MBA)

Ferramentas

MS Project

Excel

PowerPoint

Word

Visio

Descrição da oferta de emprego

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This organization provides client configuration and implementation expertise involving a unique set of skills with highly specialized knowledge of the complex systems and applications as it relates to Client programs, transaction processing/routing and its implications to clients and cardholders. Clients include financial institutions, third party processors, non-traditional clients, state-owned entities, merchants, and direct connect merchants.

This is a client facing and an individual contributor role responsible for managing non-routine configuration activities along with identifying and resolving issues of low to mid complexity. This position is at a professional level and requires an individual to work independently while receiving moderate guidance.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor’s degree with a minimum of 3 years of professional experience, or Advanced degree (e.g., Master’s, MBA, JD, MD) with at least 2 years of professional experience.
• Proficient in standard Microsoft Office tools, including MS Project, Excel, PowerPoint, Word, and Visio.
• Working knowledge of client business drivers, operations, and processing services.
• Proven experience in global project management.
• Ability to set priorities, influence stakeholders, and manage customer expectations.
• Skilled in organizing and prioritizing tasks across varying demands, complexities, and urgency levels.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to translate complex technical concepts into clear, business-oriented language.
• Demonstrated success in customer relationship management.
• Strong time management, organizational, and planning skills.
• Proactive, results-oriented, and capable of working independently or as part of a team.
• Ability to manage multiple priorities effectively under tight deadlines.
• Fluency in English and Portuguese required.
• Spanish proficiency preferred but not required.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.