Full System Analyst

Tata Consultancy Services; Barueri; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading IT consulting company is seeking a skilled networking professional to join their team in Barueri. The ideal candidate will have a strong background in network troubleshooting, incident diagnosis, and knowledge of Microsoft and video collaboration tools. This role offers opportunities for professional growth in a dynamic environment, requiring proficiency in working independently and under pressure.

Qualificações

• Experience with troubleshooting and incident diagnosis in computer systems and networks.
• Knowledge of network infrastructure and video collaboration solutions.
• Ability to train others.

Responsabilidades

• Support in the implementation and deployment of new network technologies.
• Troubleshoot network incidents and assist users with technical issues.
• Coordinate with suppliers and technology vendors for network solutions.

Conhecimentos

Troubleshooting

Analytical Thinking

Interpersonal Skills

Organizational Skills

Proactive Attitude

Formação académica

Data Network Certifications (Cisco)

Microsoft 365 Fundamentals

Descrição da oferta de emprego

Must Have:

Knowledge of network infrastructure: cabling, troubleshooting, LAN/WAN standards, and communication protocols (TCP/IP, SIP, among others);

Ability to identify and resolve problems quickly;

User assistance with technical issues;

Troubleshooting of network incidents;

Support in the implementation of new technologies;

Participation in the deployment of new network technologies;

Proven knowledge in networking;

Coordination with suppliers, defining roles and responsibilities;

Collaboration with technology vendors to define responsibilities;

Knowledge of RACI, Scrum, Agile methodologies;

Interpersonal skills, analytical thinking, and good logical reasoning;

Highly organized, detail-oriented, able to work independently and under pressure;

Dynamic, engaged, and proactive in activities.

Knowledge:

Experience with troubleshooting and incident diagnosis in computer systems and networks;

Experience with Microsoft 365 Fundamentals, Teams Rooms Administrator, Zoom Rooms Implementation & Integration, Admin Center, Microsoft Administration Center;

Knowledge of video collaboration solutions and infrastructure (Zoom, Poly, Microsoft, etc.);

Data network certifications (Cisco) and Microsoft solutions;

Experience in videoconferencing environments;

Ability to train others.

About the company

Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India, with its largest campus in Chennai, Tamil Nadu, India.

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