Digital Sales Representative

Zendesk; São Paulo; Presencial; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A leading tech company in São Paulo is seeking a Sales Associate to resolve customer inquiries and drive online business conversions. This role requires excellent communication skills in English and a passion for technology. Responsibilities include conducting demos and understanding customer needs, with a performance-based revenue target. The company offers a hybrid work model with flexibility. Join a collaborative environment that values work-life balance and diversity.

Serviços

Competitive pay

Flexible hours

Remote work options

Parental leave plans

Social Impact engagements

Diversity and inclusion initiatives

Qualificações

• 1+ years of sales experience, preferably in software/SaaS.
• Real passion for technology and quick ability to learn tools.
• Ability to multitask a high volume of opportunities.

Responsabilidades

• Resolve prospect and customer inquiries to drive conversions.
• Become an expert on products and understand customer needs.
• Conduct discovery calls and provide demos.

Conhecimentos

Excellent written communication skills in English

Outstanding organizational skills

Ability to thrive in a fast-paced environment

Descrição da oferta de emprego

Job Description

Responsibilities

• Actively resolve prospect and customer inquiries to drive online business conversion rates
• Become an expert on Zendesk products
• Be the voice of our customers; understand their needs and make them champions
• Conduct discovery calls, provide demos and help customers see the value in purchasing Zendesk.
• Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity. You will also have a shared revenue target to contribute to.
• Exceed activity, pipeline, and revenue goals on a weekly basis

Requirements

• Excellent written communication skills in English
• Will require working with clients / prospects across Zendesk’s global market
• 1+ years of sales experience; software / SaaS experience preferred
• Real passion for Zendesk technology and quick ability to learn tools and processes
• Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times
• Ability to thrive in a fast-paced environment, think strategically and excel at tactical execution against a task

Where We Work

Zendesk is not your average tech company. We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.