Bpo Sales Operations Manager (Smb)

Gympass; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A corporate wellness platform is seeking a BPO Sales Operations Manager in São Paulo. This role involves managing third-party operations focused on small companies, implementing digital sales practices, and collaborating with various teams to achieve sales targets. Candidates should have B2B sales experience, excellent skills in digital marketing, and fluency in Portuguese and English. The position offers flexibility and an opportunity to develop a wellness-focused environment.

Serviços

Health, dental, and life insurance

Flexible hybrid and remote work options

Paid time off and parental leave

Career growth opportunities

Qualificações

• Experience managing and leading sales teams.
• Ability to design and implement sales strategies.
• Experience managing third-party operations.

Responsabilidades

• Manage a third-party operation focused on small companies.
• Implement digital sales best practices and process automation.
• Collaborate across teams (Marketing, Client Success, Product Development).
• Design strategies to achieve sales targets.

Conhecimentos

Relevant experience in B2B sales

Excellent comprehension of digital marketing

Fluent in Portuguese and English

Quantitative skills for business models

Hands-on mindset

Experience in SaaS companies

Ferramentas

Salesforce

CRM tools (e.g., HubSpot)

Descrição da oferta de emprego

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

• Big news : Gympass is now Wellhub!

We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it

THE OPPORTUNITY

We are hiring a BPO Sales Operations Manager (SMB) to our SMB team in São Paulo !

YOUR IMPACT

• Manage a third-party operation focused on small companies.
• Implementation of the best practices in digital sales and process automation in sales.
• Be a team player to work collaboratively across teams (Marketing, Client Success and Product Development).
• Design and implement the strategies necessary to achieve the sales targets.
• Promote training and development.
• Build dashboards, KPIs, sales forecasts, commissions plan, career path for the team members.
• Think strategically, analytically, and creatively about new ways to convert B2B customers to increase self service sales.

WHO YOU ARE

• Relevant experience in sales in B2B companies (previous experience with SMBs will be a plus).
• Excellent comprehension of digital marketing, lead generation, funnel conversions.
• Previous formal experience in leading and managing sales teams. Be a leader that is worried about developing his / her teams.
• Fluent in Portuguese and English is mandatory and Spanish will be a plus.
• Experience in planning, developing the strategy, implementing, and managing sales processes and teams . These efforts should be easily scalable in the mid-run.
• Quantitative skills to build business models, dashboards and conduct KPIs analyses. Use data to drive all decisions and finish all tests.
• Hands‑on mindset, be an excellent communicator and creative thinker.
• Previous experience in Start-ups or in SaaS companies will be a plus.
• Proven ability to use Salesforce, dialer software, chat tools, and CRM tools (ex : HubSpot) will be a plus.
• Previous experience managing third party operations will be a plus.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs!

Our benefits include :

• WELLNESS : Health, dental, and life insurance.
• FLEXIBLE WORK : At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options : flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.
• FLEXIBLE SCHEDULE : Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
• WELLHUB : We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.
• PAID TIME OFF : We know how important it is that our employees take time away from work to recharge.
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.
• PAID PARENTAL LEAVE : Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer % paid parental leave to all new parents and extended maternity leave.
• CAREER GROWTH : Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.
• CULTURE : An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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