Billing Associate

Equinix; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A global digital infrastructure company in São Paulo is seeking support for billing operations. The role demands a Bachelor's degree and experience in finance or billing operations. You'll act as the primary contact for billing issues, maintain data accuracy, and work with Oracle. Ideal candidates should possess advanced Excel skills and proficiency in English. This position offers an inclusive workplace committed to diversity and equal opportunity.

Qualificações

• Bachelor’s degree required.
• Experience in finance or billing operations is essential.
• Advanced skills in Excel and proficiency in Microsoft Office tools needed.

Responsabilidades

• Acts as primary contact for the Company's Price Increase Project.
• Serves as backup for Billing Analyst activities.
• Processes service requests accurately and within SLA.
• Maintains billing and dunning contacts in Oracle.
• Generates and distributes reports for management.
• Coordinates monthly invoice runs and supports the month-end close.

Conhecimentos

Experience in finance or billing operations

Advanced Excel skills

Proficiency in Microsoft Office tools

Solid understanding of financial processes

Advanced English (written and spoken)

Formação académica

Bachelor’s degree

Descrição da oferta de emprego

Overview

Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Supports billing operations by ensuring data accuracy, system efficiency, and compliance with internal procedures. Applies basic problem-solving to routine tasks and collaborates with internal teams to resolve billing issues and support process improvements.

Responsibilities

• Acts as primary contact for the Company\'s Price Increase Project
• Serves as backup for Billing Analyst activities
• Processes service requests accurately and within SLA
• Maintains billing and dunning contacts in Oracle
• Generates and distributes reports for management
• Coordinates monthly invoice runs and supports the month-end close
• Issues manual EPS invoices and PWO quotes as needed
• Validates billing data against executed contracts
• Monitors CRM and Universal Work Queues to ensure proper assignment of requests
• Supports ad hoc projects and reporting as requested by management

Qualifications

• Bachelor’s degree (required)
• Experience in finance or billing operations
• Advanced Excel skills
• Proficiency in Microsoft Office tools
• Solid understanding of financial processes and contract validation
• Advanced English (written and spoken)

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.