Application Support- Dynatrace (Realocation to Portugal)

Aubay Portugal; Salvador; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A technology consulting firm based in Brazil is seeking an experienced Application Support professional to provide monitoring and troubleshooting services using Dynatrace in Linux environments. Ideal candidates have a Bachelor’s degree in Computer Science, a minimum of 3 years in Application Support, and must be proficient in SQL and Linux. This hybrid role allows flexibility to work from Lisbon or Porto, with a comprehensive benefits package including health insurance and various personal development programs.

Serviços

Comprehensive health insurance

Performance management system

Training academy

Team building activities

Mental health platform

Family support kit

Language classes

Qualificações

• Minimum 3 years of experience in Application Support with Dynatrace.
• Strong troubleshooting and analytical skills.
• Ability to work in a fast-paced environment.

Responsabilidades

• Providing application support and monitoring using Dynatrace.
• Troubleshooting and resolving issues in Linux-based environments.
• Ensuring observability and performance optimization of applications.

Conhecimentos

Application Support

Troubleshooting

SQL

Dynatrace

Linux

Analytical Skills

English (B2)

Portuguese

Formação académica

Bachelor's degree in Computer Science or similar

Ferramentas

Dynatrace

Monitoring tools

Descrição da oferta de emprego

What will you be doing:

• Providing application support and monitoring using Dynatrace;
• Troubleshooting and resolving issues in Linux-based environments;
• Ensuring observability and performance optimization of applications;
• Collaborating with development and infrastructure teams to enhance system reliability;
• Writing and executing SQL queries for data analysis and issue resolution;
• Establishing best practices for application performance and monitoring;

What are we looking for?

• Bachelor's degree in Computer Science or similar;
• Minimum 3 years of experience in Application Support, with at least 3 years of Dynatrace experience;
• Experience with Linux environments;
• SQL knowledge (other database experience is also considered);
• Experience in Observability / Monitoring tools (Dynatrace preferred);
• Java knowledge is a plus;
• Minimum B2 level in English (written and spoken), and Portuguese;
• Strong troubleshooting and analytical skills;
• Ability to work in a fast-paced environment and collaborate with cross-functional teams;
• Hybrid work model : available to work in Porto or Lisbon;

What do we have to offer you?

• Comprehensive health insurance, including dental coverage;
• Feedback&Coffee – our integrated performance management system, with regular feedback sessions and a structured Career Progression Model;
• Aubay Training Academy, designed for your development : technical and behavioural training (in-class and e-learning), Meet&Techs, Webinars, Mentoring and Technology Centers;
• Events and team building activities that strengthen team spirit and promote closeness;
• Digital platform for mental health and emotional well-being, with free psychology consultations, so you can take care of yourself at any time;
• Health and well-being programme, with workshops and initiatives for our employees and other activities open to the community;
• We grow with you and your family - we offer a Mini-Aubilous Kit when your children are born and annual support for school supplies, from pre-school to higher education;
• Language platform, with conversation classes in 12 languages;

Working model

Hybrid setting based in Lisbon or Porto.

What makes us different?

• Our organisational culture is based on solid values : commitment, excellence, team spirit, well-being, happiness and empathy;
• We value and recognise those who are part of our history, with referral awards and a special birthday gift;
• We believe in authenticity : we don't have a dress code, because what matters is talent and attitude;
• We promote closeness and an informal environment;

Here, you will grow in good company, because we believe that professional development also means sharing experiences and building relationships.

Your next adventure starts here!

If you can see yourself growing with us, take the first step and send your CV to: [e-mail].

The future is waiting for you — and so are we!