Account Specialist I

DocuSign; Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading e-signature company in Brazil is looking for a Renewal Manager to own negotiation strategies for contracts. The ideal candidate will have experience in Renewal Management and strong negotiation skills. This role offers remote work flexibility and the chance to work within a supportive environment emphasizing career advancement.

Serviços

Career advancement opportunities

Remote work flexibility

Supportive work environment

Qualificações

• Experience within Renewal Management, Account Management, or Customer Success.
• Strong negotiation skills with a proven ability to drive contracts to timely completion.
• Ability to demonstrate a strategic approach for value conversations with customers at an executive level.

Responsabilidades

• Own and implement negotiation strategies for a high volume of renewal contracts.
• Collaborate with internal teams to develop strategies for upcoming renewals.
• Maintain and update a rolling forecast of your territory.

Conhecimentos

Negotiation skills

Organization

Customer relationship management

Formação académica

Bachelor’s degree

Descrição da oferta de emprego

Employer Industry: Software as a Service (SaaS)

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Remote work flexibility, allowing you to work from a designated location
• High-impact role with the ability to influence company revenue and client relationships
• Supportive and collaborative work environment that emphasizes equal opportunity
• Chance to work with a leading company in e-signature and contract lifecycle management

What to Expect (Job Responsibilities)

• Own and implement negotiation strategies for a high volume of renewal contracts to maximize contract value
• Collaborate with internal teams to develop strategies for upcoming renewals and identify growth opportunities
• Maintain and update a rolling forecast of your territory and communicate renewal risks to internal resources
• Follow best practices for internal processes, including opportunity management and CRM hygiene
• Leverage customer data to assess and improve the health of each renewal

What is Required (Qualifications)

• Experience within Renewal Management, Account Management, or Customer Success
• Bachelor’s degree
• Strong negotiation skills with a proven ability to drive contracts to timely completion
• Ability to demonstrate a strategic approach for value conversations with customers at an executive level
• Strong organization and prioritization skills with the ability to manage the renewal cycle effectively

How to Stand Out (Preferred Qualifications)

• 2+ years of experience within Renewal Management, Account Management, or Customer Success in SaaS offerings
• Experience in a quota-carrying sales role with demonstrated achievement
• Strong process management and financial competence skills
• Ability to adapt to rapid shifts in priorities
• Proven ability to project manage the renewal cycle while pulling in necessary resources

#SaaS #RemoteWork #CareerOpportunity #NegotiationSkills #CustomerSuccess

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