Retail Assistant Manager jobs in United Arab Emirates

As the Assistant Manager – Conduct Compliance, you will play a pivotal role in shaping and executing our conduct compliance framework. This position offers the opportunity to lead end-to-end compliance projects—from planning and fieldwork to reporting and wrap‑up—ensuring alignment with departmental standards, methodologies, and timelines. You’ll be at the forefront of safeguarding our organization’s integrity, applying your expertise to navigate complex regulatory landscapes and drive meaningful change across our compliance initiatives.

Reporting directly to the Vice President of Conduct Compliance, you’ll join a high‑performing team of three passionate professionals committed to upholding regulatory excellence. You’ll also collaborate closely with six cross‑functional stakeholders, fostering a culture of transparency, accountability, and continuous improvement. This role is ideal for someone who thrives in dynamic environments, enjoys problem‑solving, and is eager to make a lasting impact on our compliance posture.

• Design and enforce ethical policies, frameworks, and declarations in line with organizational requirements.
• Oversee CPF and conduct compliance from a second‑line defense perspective, ensuring regulatory adherence.
• Act as a key point of contact for reporting unethical practices, regulatory violations, and misconduct within the bank.
• Prepare insightful presentations and MIS reports to support compliance oversight and decision‑making.
• Independently assess disclosure and customer‑facing documents, providing constructive feedback to the Head of Conduct Compliance.
• Support the review of new or updated products, services, and channels to ensure alignment with regulatory standards.
• Maintain confidentiality and safeguard whistleblowers from retaliation, ensuring their anonymity and security.
• Maintain detailed records and supporting documentation related to ethical policies and reported concerns.
• Work closely with Risk and Compliance teams to escalate and address reported issues appropriately.
• Provide necessary information and assistance during investigations, engaging with internal and external stakeholders.
• Stay informed on whistleblower protection laws and relevant regulatory changes, ensuring ongoing compliance.
• Manage multiple priorities, leveraging strong project management skills to define roadmaps and drive compliance initiatives.

• Advanced degree in accounting, or similar related field is preferred.
• Relevant compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.).
• Minimum of 3 years’ experience in banking or financial services, with a focus on compliance and Conduct/Consumer Protection.