Retail Assistant Manager II - Lead Store Ops

Azadea Group; Dubai; On-site; AED 80,000 - 90,000; Full time

Job summary

A leading retail company in Dubai is seeking an Assistant Manager to oversee shop operations and ensure exceptional customer service. The ideal candidate will have a Bachelor's degree and five years’ experience in retail, including two years in a managerial position. You will greet and assist customers, manage inventory, report operational issues, and prepare reports on key performance indicators. This role demands strong leadership and customer focus in a fast-paced environment.

Qualifications

• Five years of experience in Retail or a similar role.
• Two years of experience in a managerial role.

Responsibilities

• Greet customers warmly and assist in their purchase decisions.
• Assist in placing product orders to ensure effective stock management.
• Report operational issues and address customer complaints.
• Prepare detailed reports on KPIs, sales trends, and inventory status.
• Assist in scheduling staff according to operational needs.
• Supervise the shop's opening and closing processes.
• Communicate sales plans and monitor team performance.

Skills

Fluency in English

Proficiency in MS Office

Strong product knowledge

Education

Bachelor's degree in a related field

Job description

A leading retail company in Dubai is seeking an Assistant Manager to oversee shop operations and ensure exceptional customer service. The ideal candidate will have a Bachelor's degree and five years’ experience in retail, including two years in a managerial position. You will greet and assist customers, manage inventory, report operational issues, and prepare reports on key performance indicators. This role demands strong leadership and customer focus in a fast-paced environment.