Occupational Health Nurse jobs in United Arab Emirates
DHA Nurse - UAE National
GluCare Integrated Diabetic Center
Discover more opportunities than anywhere else. Find more jobs now
Connect with headhunters to apply for similar jobsAssistant Nurse - Outpatient (Dermatology) (60628)
Mediclinic Group
Dubai Paediatric Inpatient Nurse – DHA/MOH Licensed
Reputed Hospital
Med/Surg Health Care Assistant — Patient Care & Safety
University Hospital Sharjah
Med/Surg Staff Nurse — JCIA‑Ready, UAE Experience
University Hospital Sharjah
School Nurse - Pediatric Health Champion, 2-Year Contract
فيا ميديكا انترناشونال
Registered Nurse - Industrial Sites - Western Region
Via Medica Intl
Customer Care Assistant
Job summary
A leading company in the UAE is seeking an experienced individual to manage partner orders and assist with customer care inquiries. The ideal candidate will have a Bachelor's degree, at least 3 years of experience in a similar role, and proficiency in SAP and Salesforce CRM. Strong communication skills and a customer-oriented approach are essential for this position.
Qualifications
- 3+ years in a similar role required.
- Experience in customer assistance and SAP is mandatory.
- Proven history of exceeding quotas.
Responsibilities
- Process partner orders and determine delivery methods.
- Assist partners with customer care inquiries.
- Generate sales leads on Salesforce CRM.
Skills
Education
Tools
- Processing partner orders through email and phone, determining delivery time, method of transportation depending on product availability, promotions, seasonality, order optimization (upsell), sales policy, and import rules.
- Update partners on order changes (lead time, product availability, shelf life).
- Assist partners with customer care inquiries.
- Generate sales leads that become new clients on Salesforce CRM.
- Identify and analyze client needs to ensure satisfaction, give product/service information, and address issues efficiently and accurately.
- Credit-Debit Note/Claim registration and follow-up using Salesforce CRM.
- Coordinate with internal and third‑party stakeholders to provide exceptional service, efficiently address client issues, and maintain high customer satisfaction.
- Bachelor’s degree and at least 3 years in a similar role.
- Experience in customer assistance and SAP is mandatory.
- Proven history of exceeding quotas.
- Skilled in email and phone handling, active listening, and CRM/ERP systems (SAP, Salesforce).
- Customer‑oriented and adaptable to diverse personalities.
- Excellent communication and presentation skills.
- Ability to multi‑task, prioritize, and manage time effectively during peak and seasonal periods.
- Team player, methodical, proactive, event coordination experience, and fluency in English.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.