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Guest Experience & Reservations Specialist
Job summary
A leading hospitality company in Abu Dhabi is seeking a Reservations Agent to initiate exceptional guest experiences. The ideal candidate should have a guest-focused personality and strong communication skills, with experience in hospitality seen as beneficial. Responsibilities include providing friendly service, maximizing revenue through up-selling, and managing reservation requests. The position offers opportunities for personal development and exclusive employee benefits in a supportive environment.
Benefits
Qualifications
- Guest focused personality is essential.
- Experience is an asset.
- Prior experience working with Opera or a related system.
Responsibilities
- Offer exceptional, friendly and engaging service.
- Maximize revenue through up-selling.
- Assist guests with information and special requests.
- Book room reservation requests and update system information.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.