Delivery Operations Manager

Entertainer Fz; Dubai; On-site; AED 146,000 - 221,000; Full time

Job summary

A leading lifestyle company in Dubai is looking for a Delivery Executive to oversee delivery operations and ensure high service standards. The successful candidate will manage end-to-end order flow, coordinate with various teams to resolve issues, and prepare performance reports. Proficiency in Excel and experience in logistics or delivery coordination are preferred. The role offers a competitive salary and the chance to work with a dynamic team driving innovation in the entertainment sector.

Benefits

Competitive salary and benefits package

Opportunity to work with a dynamic and innovative company

Chance to contribute to the growth of a well-known UAE brand

Qualifications

• Strong multitasking and time-management skills are required.
• Experience in logistics or delivery coordination is desirable.
• Must have a valid driver's license for dispatch support.

Responsibilities

• Oversee order flow ensuring timely fulfillment across all channels.
• Investigate failed or delayed orders and coordinate with teams.
• Monitor merchant availability and operational readiness.
• Prepare and share delivery performance reports.
• Train new merchants on tools and processes.

Skills

Multitasking and time-management skills

Resourceful and solutions-oriented

Proactive and able to work independently

Effective in stakeholder and vendor coordination

Attention to detail

Comfortable with Excel

Confident interpreting operational data

Experience with CRM platforms

Skilled in preparing reports

Effective communicator

Tools

Excel

Tableau

Salesforce

PowerPoint

Job description

A leading lifestyle company in Dubai is looking for a Delivery Executive to oversee delivery operations and ensure high service standards. The successful candidate will manage end-to-end order flow, coordinate with various teams to resolve issues, and prepare performance reports. Proficiency in Excel and experience in logistics or delivery coordination are preferred. The role offers a competitive salary and the chance to work with a dynamic team driving innovation in the entertainment sector.