Operations Manager

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global e-commerce company is seeking an Operations Manager in Dubai. In this role, you will lead a diverse team, focusing on safety, productivity, and operational excellence. Responsibilities include promoting a safety culture, analyzing performance to suggest improvements, and collaborating with other managers. Candidates should have a Bachelor's degree or relevant experience, and be flexible to work various shifts. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Bachelor's degree or equivalent, or 2 years of Amazon experience.
• Flexible work schedule required, including weekends and holidays.
• Experience in logistical environments and managing teams.

Responsibilities

• Promote safety and wellbeing culture.
• Analyze and implement corrective actions for quality and productivity.
• Support team management and build a strong team culture.
• Monitor process efficiency and implement improvements.

Skills

Team management

Process improvement

Data analysis

Stakeholder communication

Education

Bachelor's degree or equivalent

Tools

MS Office Suite (Word, Excel, Outlook)

Job description

When you join Amazon as an Operations Manager youll gain experience leading a large and diverse team to make sure your area of the business keeps pace with this hands‑on role youll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your teams approach to drive productivity youll also work closely with your colleagues to address challenges which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

Youll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. Youll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks alongside other tasks like individual escalations process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area as well as discussing the operational pros and cons of technical improvements with engineers.

Qualifications

• Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area including weekends nights and/or holidays
• Open to work on different shift timing. Strong knowledge and has to have work experience in FC OB and IB. Flexibility to work extra hours and during weekend upon need.
• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
• Experience of communicating with a wide range of stakeholders including your peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word Excel Outlook) in a professional environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager