Manager Core People Operations

Talabat; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading delivery platform is seeking a Manager for Core People Operations to oversee onboarding, compliance, and immigration across 8 MENA countries. The ideal candidate will have 7-10+ years in HR Operations, experience managing employee lifecycle and compliance with local labor laws. This role involves leading a team, engaging with multiple stakeholders, and ensuring efficient people operations. Proven experience in both blue-collar and white-collar environments is essential.

Qualifications

• 7–10+ years of experience in HR Operations / People Operations, with regional exposure.
• Proven experience supporting multiple countries, preferably within the MENA region.
• Solid understanding of labor laws and immigration processes.

Responsibilities

• Oversee onboarding and offboarding processes while ensuring compliance.
• Manage visa, work permit, and residency processes for employees.
• Ensure HR practices comply with local labor laws and immigration requirements.

Skills

HR Operations

Compliance Management

Stakeholder Management

Immigration Regulations

Pension Management

Team Leadership

Process Improvement

Job description

About the opportunity

The Manager, Core People Operations will be responsible for leading and managing onboarding, offboarding, and people operations compliance across 8 countries in the MENA region. This role will oversee key operational processes including immigration (visas and work permits), pension, and social security administration for both blue‑collar and white‑collar employees.

The role requires strong expertise in regional labour and immigration regulations, as well as the ability to collaborate effectively with multiple stakeholders to ensure compliant, efficient, and consistent people operations across the region.

Employee Lifecycle Management

• Own and manageend-to-end onboarding and offboarding processesacross all assigned countries, ensuring compliance with local labor laws and company policies
• Ensure smooth coordination between HR, payroll, IT, facilities, and business leaders for employee transitions
• Maintain accurate employee records and documentation throughout the employee lifecycle

Immigration, Visas & Work Permits

• Oversee allvisa, work permit, and residency processesfor expatriate and local employees
• Act as the main point of contact withgovernment authorities, immigration offices, and external agents
• Monitor changes in immigration laws and ensure proactive compliance across all countries

Pension & Social Security Administration

• Managepension, social security, and statutory benefit registrations, contributions, and deregistrations
• Ensure accurate and timely submissions in line with country-specific regulations
• Partner closely with payroll and finance teams to ensure alignment and compliance

Regional Compliance & Governance

• Ensure HR operational practices comply withlocal labor laws, social security regulations, and immigration requirementsacross all 8 countries
• Maintain SOPs, process documentation, and audit-ready records
• Support internal and external audits related to people operations

Stakeholder Management & Collaboration

• Partner withHR Business Partners, Payroll, Finance, Legal, IT, and external vendorsto deliver seamless people operations
• Provide guidance to business leaders and managers on people operations topics
• Manage relationships with third-party providers (immigration consultants, government portals, benefit administrators)

Team Leadership & Process Improvement

• Lead, coach, and develop the core people operations team (if applicable)
• Driveprocess standardization and continuous improvementwhile respecting local country requirements
• Identify opportunities for automation and efficiency through HR systems and tools

What you need to be successful

• 7–10+ years of experiencein HR Operations / People Operations, with regional exposure
• Strong hands-on experience managingonboarding, offboarding, visas, work permits, pension, and social security
• Proven experience supportingmultiple countries, preferably within theMENA region
• Experience working with bothblue-collar and white-collar workforces
• Solid understanding oflabor laws, immigration processes, and statutory benefits
• Experience working in amatrixed, multi-stakeholder environment

Who we are

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.