3PL Operations Manager

Amazon; Dubai; On-site; AED 293,000 - 441,000; Full time

Job summary

A global e-commerce leader is seeking a 3PL Ops Manager in Dubai to oversee operational performance. This hands-on role involves managing relationships with delivery partners, implementing process improvements, and ensuring high quality and productivity. Candidates should have a degree, advanced English proficiency, and experience in data analysis and logistics. The position promises a dynamic work environment and the need to collaborate with diverse teams, driving initiatives to enhance safety and wellbeing.

Qualifications

• Advanced proficiency in written and verbal English.
• Relevant experience in performing data analysis.
• Experience in a logistical working environment.

Responsibilities

• Manage 3PL operational performance for 3P carriers and DSP delivery partners.
• Analyze performance and suggest process improvements to optimize deliveries and CX.
• Program manage new store launches from the last mile perspective.

Skills

Data analysis

Stakeholder communication

Microsoft Office Suite

Team leadership

Education

Bachelor’s or Master’s degree

Job description

When you join Amazon as a 3PL Ops Manager you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key Responsibilities

• Manage 3PL operational performance for 3P carriers and DSP delivery partners
• Analyze performance and suggest process improvements to optimize deliveries and CX.
• Program manage new store launches from the last mile perspective
• Promote a culture of safety and wellbeing
• Analyze and implement corrective actions to ensure quality and productivity are at consistently high levels and business objectives are met across all shifts
• Support and lead a team and handle administrative work while building and supporting a strong team culture
• Collaborate with other managers to standardize processes
• Drive safety initiatives program

Qualifications

• University degree (Bachelor’s or Master’s degree) completed before start date
• Advanced proficiency in written and verbal English
• Relevant experience in performing data analysis
• Experience communicating with a wide range of stakeholders including peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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Required Experience

• Manager