Hotel Concierge jobs in United Kingdom
Senior Concierge Leader - Elevate Guest Experience & Sales
Hilton Worldwide, Inc.
Lux Concierge: Private Homes & VIP Guest Services
Kerzner International Management
Guest Experience Concierge | Reservations & Local Insights
AccorHotel
Luxury Concierge — Elevate Guest Experiences
Hilton Worldwide, Inc.
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Minor International
Dubai Luxury Concierge — Elevate Guest Experiences
Career Land Center, LLC
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Hilton Worldwide, Inc.
Executive Lounge Concierge & Patient Experience Lead
AMERICAN HOSPITAL
Guest Experience Concierge | Front Office Pro
Rotana Ras Al Khaimah - The Mangroves
Guest Experience Lead: Front Desk & Concierge
The Meydan Hotel
Elite VIP Hostess - Luxury Guest Concierge & Training
Kerzner International Management
Luxury Resort Concierge & Guest Experience Lead
BANYAN TREE
Residence Concierge: Elevate Guest Experience in Dubai
Dorchester Collection
Senior Concierge Leader - Elevate Guest Experience & Sales
Job summary
A leading global hospitality company in Abu Dhabi seeks an Assistant Chief Concierge to supervise the Concierge Team and enhance guest satisfaction. Candidates should have a degree in Hotel Management, strong leadership, and communication skills, alongside experience in front office operations. The role includes setting departmental goals and ensuring Team Members deliver exceptional guest service.
Qualifications
- Front Office supervisory experience in hotel, leisure, or retail sector.
- Excellent grooming standards.
- Previous experience as a Concierge Supervisor or Head Concierge is advantageous.
Responsibilities
- Supervise daily Concierge operations.
- Set departmental objectives, work schedules, budgets, policies, and procedures.
- Monitor the performance of the Concierge Team Members.
- Ensure Team Members have knowledge of hotel products, services, and local area.
- Maximize sales revenues through up-selling and marketing programmes.
- Monitor Guest satisfaction reports and implement actions to improve results.
- Maintain good communication with all hotel areas.
- Project a professional manner focused on guest service.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.