Luxury Concierge Lead – Guest Experience

Minor International; United Arab Emirates; Remote; AED 110,000 - 184,000; Full time

Job summary

A luxury hospitality brand located in the United Arab Emirates is seeking a Concierge team leader to supervise staff and ensure exceptional guest service. The role involves training and promoting hotel services while providing comprehensive information about local attractions. Candidates should have at least two years of experience in a similar role and possess excellent communication skills. Flexible working hours are required.

Qualifications

• Minimum two years experience as a Concierge in a similar quality hotel.
• Minimum one year supervisory experience.
• Able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Assist in leading and supervising the Concierge team.
• Ensure the best service, knowledge and assistance to guests.
• Train and supervise Concierge staff.

Skills

Excellent communication skills in English

Outstanding guest relations skills

Job description

A luxury hospitality brand located in the United Arab Emirates is seeking a Concierge team leader to supervise staff and ensure exceptional guest service. The role involves training and promoting hotel services while providing comprehensive information about local attractions. Candidates should have at least two years of experience in a similar role and possess excellent communication skills. Flexible working hours are required.