Guest Experience Specialist & Lobby Concierge

Aloft; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A modern hotel chain in Dubai is looking for Guest Experience Experts to deliver memorable services during guests' stays. Responsibilities include assisting with guest requests, ensuring safety standards, and maintaining a professional appearance. The ideal candidate enjoys connecting with people and upholding high-quality service standards. Join a team where you can express yourself and thrive in a supportive environment.

Qualifications

• Must be able to stand, sit, or walk for an extended time, and handle physical tasks.
• Critical to create a safe workplace and uphold quality standards.

Responsibilities

• Deliver a unique guest experience and assist guests throughout their stay.
• Process operational needs and address guest requests.
• Maintain professionalism and uphold company standards.

Education

High school diploma or G.E.D. equivalent

Job description

A modern hotel chain in Dubai is looking for Guest Experience Experts to deliver memorable services during guests' stays. Responsibilities include assisting with guest requests, ensuring safety standards, and maintaining a professional appearance. The ideal candidate enjoys connecting with people and upholding high-quality service standards. Join a team where you can express yourself and thrive in a supportive environment.