Member Experience Concierge – Fitness Front Desk

Careers International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality company in Dubai is seeking a Front Desk Associate to serve as the primary point of contact for members and guests. Responsibilities include greeting customers, assisting with check-ins, processing memberships, and managing inquiries in a professional manner. Ideal candidates will have a high school diploma, experience in customer service, and strong communication skills. Join us in creating a welcoming environment for our fitness community.

Qualifications

• High school diploma or equivalent; additional education in hospitality or business is a plus.
• Previous experience in customer service, front desk operations, or the fitness industry is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet members and guests with a friendly demeanor.
• Assist with member check-ins and registration.
• Process new memberships, renewals, and cancellations.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Education

High school diploma or equivalent

Additional education in hospitality or business

Tools

Gym management software

Job description

A prominent hospitality company in Dubai is seeking a Front Desk Associate to serve as the primary point of contact for members and guests. Responsibilities include greeting customers, assisting with check-ins, processing memberships, and managing inquiries in a professional manner. Ideal candidates will have a high school diploma, experience in customer service, and strong communication skills. Join us in creating a welcoming environment for our fitness community.