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Supply chain / customer care assistant
Job summary
A supply chain solutions provider in Dubai is seeking a Supply Chain / Customer Care Assistant to manage supply chain operations and ensure customer satisfaction. The ideal candidate will work collaboratively across departments, possess strong communication skills, and have relevant experience. A bachelor's degree in logistics or a related field is required, along with proficiency in CRM/ERP systems. This role offers an excellent opportunity to develop your career in a dynamic environment.
Qualifications
- Previous experience in a similar role, preferably in supply chain with customer care understanding.
- Familiar with Food/Food service industry.
Responsibilities
- Effectively manage the company's supply chain.
- Ensure seamless communication with customers.
- Collaborate with various departments for efficient operations.
- Analyze data for continuous improvement.
Skills
Education
Tools
Responsibilities:
- Effectively manage the company's supply chain by coordinating activities related to logistics, procurement, and distribution.
- Ensure seamless communication with customers to address their customer service needs, order tracking, and issue resolution.
- Collaborate with various departments within the company to ensure efficient coordination of supply chain and customer care operations.
- Analyze data related to supply chain and customer care to identify opportunities for continuous improvement.
Requirements:
Bachelor's degree in logistics, supply chain management, or a related field.
Previous experience in a similar role, preferably in the supply chain with a real customer care understanding
Skilled in CRM/ERP systems (SAP, Salesforce)
Customer-oriented and adaptable to diverse personalities
Familiar with Food/ Food service industry
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively during peak and seasonal periods
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.