Supply chain / customer care assistant

"BD SELECT"; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A supply chain solutions provider in Dubai is seeking a Supply Chain / Customer Care Assistant to manage supply chain operations and ensure customer satisfaction. The ideal candidate will work collaboratively across departments, possess strong communication skills, and have relevant experience. A bachelor's degree in logistics or a related field is required, along with proficiency in CRM/ERP systems. This role offers an excellent opportunity to develop your career in a dynamic environment.

Qualifications

• Previous experience in a similar role, preferably in supply chain with customer care understanding.
• Familiar with Food/Food service industry.

Responsibilities

• Effectively manage the company's supply chain.
• Ensure seamless communication with customers.
• Collaborate with various departments for efficient operations.
• Analyze data for continuous improvement.

Skills

Customer-oriented

Adaptability

Excellent communication

Multi-tasking

Education

Bachelor's degree in logistics, supply chain management, or related field

Tools

SAP

Salesforce

Job description

About the job Supply chain / customer care assistant

Responsibilities:

• Effectively manage the company's supply chain by coordinating activities related to logistics, procurement, and distribution.
• Ensure seamless communication with customers to address their customer service needs, order tracking, and issue resolution.
• Collaborate with various departments within the company to ensure efficient coordination of supply chain and customer care operations.
• Analyze data related to supply chain and customer care to identify opportunities for continuous improvement.

Requirements:

Bachelor's degree in logistics, supply chain management, or a related field.

Previous experience in a similar role, preferably in the supply chain with a real customer care understanding

Skilled in CRM/ERP systems (SAP, Salesforce)

Customer-oriented and adaptable to diverse personalities

Familiar with Food/ Food service industry

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively during peak and seasonal periods