Account Manager à Émirats arabes unis

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

We are looking for a dynamic and results-driven Sales Manager to support the Head of Sales in driving revenue growth across UAE, Egypt, and KSA. This role focuses on selling digital services and retail media solutions to a wide range of businesses, ensuring they maximize their engagement with our platform’s members. The ideal candidate is passionate about sales, thrives in a fast-paced environment, and has a strong understanding of digital marketing and retail media.

What you will do:

1. Identify and approach potential clients in the respective market to pitch digital services packages.
2. Assist in managing the sales pipeline, from lead generation to deal closure.
3. Work towards achieving and exceeding individual and team sales targets.

Client Relationship Management:

1. Build and maintain strong relationships with new and existing clients to ensure satisfaction and long-term partnerships.
2. Provide post-sale support to clients, ensuring seamless onboarding and utilization of services.

Market Research & Analysis:

1. Conduct research to identify market trends, potential clients, and competitor activity in each region.
2. Gather client feedback and share insights with the Head of Sales to refine strategies.
3. Work closely with the Head of Sales to align on sales strategies and objectives.
4. Collaborate with internal teams, including marketing and operations, to deliver on client requirements.

Reporting & Documentation:

1. Maintain accurate records of sales activities, client interactions, and deal progress using CRM tools.
2. Provide regular updates and reports to the Sales Manager on sales performance and market opportunities.

Required Skills to be successful:

1. Experience in retail media or e-commerce platform and digital marketplace.
2. Experience in Sales.
3. Excellent communications & presentation skills.

About the Team:

You will be reporting to Head of Sales.

What equips you for the role:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. 5+ years of experience in sales, preferably in digital services, advertising, or retail media.
3. Familiarity with the local market UAE & /or Egypt and/or KSA markets is a plus.
4. Excellent communication, negotiation, and interpersonal skills.
5. Goal-oriented and self-motivated with a passion for exceeding targets.
6. Proficient in using CRM tools and MS Office Suite.