Business Development Manager - Sensormatic, Saudi Arabia

Johnson Controls; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology provider is seeking a Manager to enhance client partnerships across the KSA region. This role requires building relationships with key customers, understanding their needs, and driving satisfaction. The ideal candidate has over 10 years of experience in sales, is fluent in English and Arabic, and possesses strong negotiation skills. Competitive benefits are offered, and applicants should be based in Riyadh.

Qualifications

• 710 years of experience ideally in sales to malls retail chains or commercial properties.
• Direct experience with retail analytics footfall tracking data management or customer experience optimization preferred.
• Strong interpersonal and negotiation skills.

Responsibilities

• Build and maintain relationships with key customers across the KSA region.
• Support existing customers with technical and data-related solutions.
• Identify and pursue new business opportunities.

Skills

Sales to malls, retail chains or commercial properties

Fluent in English

Fluent in Arabic

Proficiency in Microsoft Office

Proficiency in CRM platforms

Understanding of technology platforms

Negotiation skills

Tools

Microsoft Office

CRM platforms

Job description

What will you do

• Build and maintain strong relationships with key customers across the KSA region
• Ensure consistent engagement to understand evolving client needs and drive satisfaction
• Support existing customers with technical and data-related solutions
• Respond to RFPs and requisitions from potential clients
• Identify and pursue new business opportunities including competitive account conversions
• Generate qualified leads and develop a robust sales pipeline

How you will do it

• Collaborate closely with internal teams to ensure timely and effective service delivery
• Leverage CRM tools and Microsoft Office Suite to manage customer interactions and reporting
• Apply your understanding of technology platforms and basic IT concepts to support client needs
• Work independently while coordinating cross-functionally across departmentsMaintain awareness of regional market dynamics and customer expectations

What we look for

Required

• 710 years of experience ideally in sales to malls retail chains or commercial properties
• Fluent in English and Arabic
• Proficiency in Microsoft Office and CRM platforms
• Solid understanding of technology platforms and basic IT principles
• Based in Riyadh

Preferred

• Direct experience with retail analytics footfall tracking data management or customer experience optimization
• A proactive results-oriented professional with strong B2B sales and marketing experience
• Ability to navigate complex client environments and deliver tailored solutions
• Strong interpersonal and negotiation skills
• Familiarity with the competitive landscape in KSA retail and commercial property sectors

Required Experience

Manager