Wings Butler Supervisor

Mandarin Oriental Hotel Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel organization is seeking a Supervisor to oversee various operations including housekeeping, food and beverage service, and civil construction. The successful candidate will manage teams, ensure compliance with quality and safety standards, and deliver exceptional guest experiences. This role requires a Bachelor's degree and strong supervisory skills in a hospitality environment, along with effective communication and organization to enhance operational efficiency.

Responsibilities

• Supervise housekeeping team and ensure cleanliness.
• Manage food and beverage service, ensuring quality standards.
• Lead and motivate the service team to enhance guest satisfaction.
• Supervise civil construction activities and manage resources effectively.
• Conduct internal audits and manage IT transformation projects.

Skills

Supervisory skills

Team management

Quality control

Organizational skills

Communication skills

Compliance knowledge

Education

Bachelor's degree

Job description

Supervisor Responsibilities

• Supervise housekeeping team, ensure cleanliness, manage inventory, train staff, uphold safety standards, and address client feedback in hospitality settings.
• Oversee food and beverage service, manage a diverse team, ensure quality standards, and deliver exceptional guest experiences in a luxury environment.
• Lead and motivate the food and beverage service team, ensuring guest satisfaction, adherence to standards, and effective inventory management.
• Deliver excellent service, maintain cleanliness, support restaurant operations, and create outstanding guest experiences; requires supervisory skills and team player attitude.
• Supervise civil construction activities, ensure quality control, enforce safety regulations, and coordinate with teams while managing resources effectively.
• Supervise electrical installations, manage resources, ensure compliance with DEWA regulations, and maintain safety standards while coordinating with site teams.
• Supervise limousine vehicle allocation, ensure compliance with regulations, manage driver attendance, and oversee maintenance while controlling costs and reporting.
• Supervise aluminum and glass installation, manage workforce, ensure quality control, and maintain safety compliance while possessing technical knowledge and communication skills.
• Conduct internal audits, manage IT transformation projects, and evaluate business processes while ensuring compliance and risk management.
• Ensure compliance with health and safety regulations, manage inventory control, and lead warehouse staff while coordinating logistics and enhancing operational efficiency.
• Manage and supervise civil works for F&B restaurant fit-out projects, ensuring quality, safety, and coordination with MEP teams.
• Oversee housekeeping operations, ensure cleanliness standards, train staff, manage inventory, and enforce safety regulations with strong leadership and organizational skills.
• Oversee restaurant operations, train staff, manage inventory, and enhance customer satisfaction while ensuring compliance with health standards and promoting a positive work environment.
• Manage advertising production operations, including cost estimation, team supervision, quality control, and procurement, requiring strong technical skills and leadership.
• Supervise warehouse operations, enhance supply chain efficiency, utilize technology for reporting, and lead team productivity in logistics and distribution.
• Supervise aluminum and façade installations, manage teams, ensure compliance with standards, and maintain safety while enhancing productivity and workmanship.
• Oversee car wash operations, manage team training, handle customer feedback, ensure safety protocols, and maintain inventory and facility cleanliness.
• Responsible for supervising service operations, ensuring quality repairs, managing staff performance, and implementing training in a technical automotive environment.
• Oversee cleaning schedules, conduct inspections, manage staff training, and resolve customer complaints while ensuring high-quality cleaning standards.
• Operate company vehicles safely, supervise labor, possess basic electrical knowledge, and demonstrate strong leadership and time management skills.
• Lead automotive workshop operations, ensuring quality standards, operational efficiency, and team management while driving customer satisfaction and continuous improvement.
• Supervise joinery and carpentry works, manage teams, ensure quality standards, and coordinate with project managers while complying with safety regulations.
• Supervise front office operations, ensure guest satisfaction, manage team training, and maintain safety protocols while demonstrating strong communication and organizational skills.
• The role involves planning and executing maintenance contracts, ensuring quality service delivery, and requires strong knowledge of MEP systems and effective communication skills.
• Manage and supervise civil works for F&B restaurant fit-outs, ensuring quality, safety, and coordination with MEP teams while meeting project deadlines.
• Supervise deployed staff, manage attendance and behavior, coordinate with clients and HR, ensure compliance, and handle employee concerns.
• Oversee maintenance operations, manage a skilled team, ensure safety compliance, and maintain equipment records while possessing strong technical skills and relevant certifications.
• Supervise interior fit-out activities, manage subcontractors, ensure safety compliance, and prepare reports while possessing strong experience in project coordination and problem solving.
• Supervise healthcare transportation services, manage drivers and vehicles, ensure compliance with regulations, and improve operational efficiency.
• Oversee project execution, manage budgets, lead teams, and ensure compliance while possessing a Bachelor's degree and experience in interior fit-out supervision.