Waiter/ Waitress (Russian Speaker)

Anantara Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Ras Al Khaimah is seeking a professional Food & Beverage staff member. The role involves ensuring guest satisfaction through knowledgeable service, maintaining cleanliness, and effective cash handling. The ideal candidate will be well presented, have excellent communication skills, and be a team player. This position offers the opportunity to work in a stunning environment, emphasizing quality service and attention to detail.

Qualifications

• Good proficiency in the English language and preferred Russian speaker.
• Must be well presented and professionally groomed at all times.
• Able to account and handle cash effectively and efficiently.
• Good communication and customer contact skills; good problem resolution skills.
• F&B product knowledge.
• Team player with strong interpersonal skills and attention to detail.

Responsibilities

• Know all menu items and prepare information to guests appropriately.
• Serve and clear food and beverage items professionally.
• Utilize POS system for sales processing.
• Maintain cleanliness and order in the restaurant during service.
• Ensure work station is stocked with appropriate condiments.
• Report guest comments to the manager.

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
• Carry trays, bus and reset tables with linen, china, glass and silver
• Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean, neat and orderly restaurant throughout service
• Polish silver, refill salt, pepper and sugar, creamers, etc
• Ensure that work station is stocked with appropriate condiments at all times
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety, sanitation and hygiene policies
• Maintain good working relationships with colleagues, and all other departments
• Maintain complete knowledge of all F&B services, outlets and hotel services/features
• Perform opening/closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed

Qualifications

• Good proficiency in the English language and preferred Russian Speaker
• Must be well presented and professionally groomed at all times
• Able to account and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• F&B product knowledge
• Team player with strong interpersonal skills and attention to detail