Waiter / Waitress | Al Ain

Alabbar Enterprises & ANOTHER; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail group in the UAE is seeking a Food and Beverage Service Associate based in Abu Dhabi. The ideal candidate will be responsible for taking orders, serving guests, and ensuring customer satisfaction. Experience in food and beverage preparation or customer service is preferred. The role offers opportunities for career growth within a supportive team environment, along with competitive salary and benefits. Join us in delivering exceptional experiences to our guests.

Benefits

A supportive and friendly team

Career growth opportunities

Competitive salary and benefits

Qualifications

• Experience in food and beverage preparation or customer service preferred.
• Capability to perform repetitious duties.
• Dedication to customer satisfaction and service excellence.

Responsibilities

• Responsible for taking food and beverage orders and ensuring complete guest satisfaction.
• Coordinate with kitchen staff to ensure timely and accurate order preparation.
• Handle complaints from clients and liaise with bartenders to ensure smooth operations.

Skills

Customer service

Ability to work under pressure

Food and beverage preparation

Education

High School Diploma or equivalent

Job description

Al Ain

Full time

ONSITE

Job Description

Our Story

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Summary

Responsible in taking food and beverage orders, suggestive selling, serving orders to guests and ensuring complete guest satisfaction.

Job Responsibilities

• Making the guest feel at home and taken care of throughout their experience.
• Setting up / opening and closing the restaurant.
• Explaining the daily specials / chef recommendations.
• Taking order and punching them into the POS system.
• Communicate order details to the kitchen staff.
• Coordinate with kitchen staff to ensure timely and accurate order preparation.
• Regularly update customers on the status of their orders.
• Handle complaints from clients.
• Serving food and drinks.
• Liaising with bartenders and runners to ensure smooth operations.
• Taking out the empty plates, glasses and condiments after the guests have finished.
• Cleaning the restaurant.
• Cleaning applicable operational equipment.
• Re-stocking service areas & condiments.
• Performing other reasonable job duties as assigned by direct supervisors from time to time.

Job Requirements

• High School Diploma or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Capability to perform repetitious duties.
• Capability of working in a high-pressured environment.
• Dedication to customer satisfaction and service excellence.
• Based or willing to relocate to Abu Dhabi.

What We Offer

• A supportive and friendly team.
• Career growth opportunities.
• Competitive salary and benefits.