Waiter/ess - DoubleTree by Hilton Sharjah

Hilton; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is looking for a Waiter/ess to serve guests efficiently and with excellent customer service. Responsibilities include managing guest queries, ensuring accurate delivery of food and beverage, and maintaining Hilton grooming standards. Experience in the Food and Beverage sector and knowledge of food hygiene regulations are advantageous. Join a team dedicated to providing exceptional guest experiences.

Qualifications

• Experience in Food and Beverage department and/or industry.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of menu and all products.
• Deliver Food and Beverage orders to a high standard.
• Comply with hotel security and health regulations.

Skills

Good communication skills

Customer service delivery

Flexibility

Ability to work independently or in teams

Job description

A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Ensure knowledge of menu and all products
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good communication skills
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!