Virtual Relationship Manager - Banking & Client Growth

First Abu Dhabi Bank; Remote; AED 50,000 - 70,000; Full time

Job summary

A leading financial institution in the UAE seeks a dedicated Banking Associate to manage a portfolio of 700-800 clients, primarily non-borrowing. The role focuses on achieving KPIs, cross-selling bank products, and ensuring excellent customer service through quality client onboarding experiences. Applicants should have a diploma or bachelor’s degree in finance or related fields, along with 1-2 years of customer service experience, ideally in banking. Fluency in English and Arabic is essential.

Qualifications

• 1-2 years relevant experience in customer service/sales/client facing roles.
• Experience in Commercial Banking is advantageous.

Responsibilities

• Manage portfolio of 700-800 customers, primarily non-borrowing.
• Achieve monthly and annual KPI objectives.
• Cross sell bank products to increase product penetration.
• Ensure excellent customer service and quality client on-boarding experience.

Skills

Strong interpersonal skills

Fluency in English

Fluency in Arabic

Education

Diploma or bachelor’s degree in business administration, Finance, Banking or a related major

Job description

A leading financial institution in the UAE seeks a dedicated Banking Associate to manage a portfolio of 700-800 clients, primarily non-borrowing. The role focuses on achieving KPIs, cross-selling bank products, and ensuring excellent customer service through quality client onboarding experiences. Applicants should have a diploma or bachelor’s degree in finance or related fields, along with 1-2 years of customer service experience, ideally in banking. Fluency in English and Arabic is essential.