Valet Cashier

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality provider in Dubai is seeking a Guest Experience Expert to enhance guest satisfaction. You will be responsible for addressing guests' requests, processing operational needs, and ensuring each transaction contributes to a memorable experience. The ideal candidate should maintain professionalism in appearance and communications, all while being proactive in assisting guests with their needs. This role requires standing, walking, and hands-on tasks throughout the shift.

Qualifications

• Ability to address guest requests effectively.
• Capability to maintain safety and uphold quality standards at work.
• Professional appearance and communication.

Responsibilities

• Process operational needs for each guest.
• Make transactions feel part of the guest experience.
• Share highlights of the local area with guests.

Job description

Overview

Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Experience Expert makes transactions feel like part of the experience.

Responsibilities

• Process operational needs
• Address guest requests
• Complete reports
• Share highlights of the local area
• Make transactions feel like part of the guest experience

Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

Standards & Requirements

• Create a safe work place
• Follow company policies and procedures
• Maintain confidentiality
• Protect company assets
• Uphold quality standards
• Ensure your uniform, personal appearance, and communications are professional
• Be able to stand, sit, or walk for extended periods and perform hands-on tasks as described above

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.