Upsell-Focused F&B Server | Guest Excellence

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A luxury hotel in Dubai is seeking a dedicated team member for guest service support. The role requires handling guest complaints, performing restaurant setup, and ensuring high service standards. Ideal candidates have a high school or hotel school diploma and at least 2 years of experience in a similar role in an international environment. Strong communication skills and familiarity with the Micros system are essential. Join a dynamic team in a multi-cultural setting.

Qualifications

• 2 years minimum in a similar role in a 5-star international environment.
• Experience in up-selling skills training and HACCP.
• Able to work efficiently while maintaining a positive attitude.

Responsibilities

• Provide support to colleagues ensuring high levels of service.
• Handle guest complaints according to policy.
• Perform opening and closing duties as required.

Skills

Up-selling skills

Excellent spoken and written English

Ability to work in a multi-cultural environment

Education

High school Diploma/Hotel School Degree

Tools

Micros system

Job description

A luxury hotel in Dubai is seeking a dedicated team member for guest service support. The role requires handling guest complaints, performing restaurant setup, and ensuring high service standards. Ideal candidates have a high school or hotel school diploma and at least 2 years of experience in a similar role in an international environment. Strong communication skills and familiarity with the Micros system are essential. Join a dynamic team in a multi-cultural setting.