UAE National Universal Banker - Customer Experience Pro

ADIB Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A major banking institution in the UAE is seeking a Universal Banker focused on providing exceptional customer service. This role involves responding to customer inquiries, resolving issues, and offering relevant banking products. Knowledge of the institution's services and UAE banking regulations is crucial. This position is exclusively available for UAE Nationals aiming to contribute to the overall success of the branch and enhance service delivery.

Qualifications

• Knowledge of ADIB's Retail & Institutional Banking products & services.
• Knowledge of UAE banking practices, regulations & risks.
• Computer skills.

Responsibilities

• Provide exceptional customer service to walk-in customers.
• Respond to customer inquiries and resolve issues effectively.
• Proactively identify customer needs and offer relevant products.

Skills

Customer service skills

Knowledge of banking products

Problem-solving skills

Computer skills

Job description

A major banking institution in the UAE is seeking a Universal Banker focused on providing exceptional customer service. This role involves responding to customer inquiries, resolving issues, and offering relevant banking products. Knowledge of the institution's services and UAE banking regulations is crucial. This position is exclusively available for UAE Nationals aiming to contribute to the overall success of the branch and enhance service delivery.