Strategic Account Manager- Dental Solutions (m/f/x)

Solventum; United Arab Emirates; Hybrid; AED 257,000 - 368,000; Full time

Job summary

A leading healthcare company in Dubai is seeking a Strategic Account Manager to enhance partnerships in the Dental Solutions portfolio. This role emphasizes Custom Smiles and requires advanced negotiation skills and a strong understanding of market dynamics. Candidates should possess a Bachelor's degree, ideally with a Master's, and have over 5 years of relevant experience. The position allows for hybrid work, requiring office presence in Dubai twice a week.

Benefits

Competitive pay

Well-being programs

Diversity and inclusion initiatives

Qualifications

• 5+ years experience in dental digital workstreams.
• Ability to manage complex projects with multiple stakeholders.
• Advanced English proficiency.

Responsibilities

• Develops strategic partnerships across Dental Solutions portfolio.
• Creates compelling sales programs and value propositions.
• Drives execution to improve strategic position and increase account share.

Skills

Advanced negotiation and persuasion skills

Complex problem-solving skills

Strong interpersonal skills

Public speaking and presentation skills

Solid market and industry know-how

Education

Bachelor degree

Master’s degree

Job description

Job Description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

We are looking for a Strategic Account Manager to join us in Dubai, United Arab Emirates.

The role is responsible for building and strengthening strategic partnerships across the full Dental Solutions portfolio, with a strong emphasis on Custom Smiles. It also drives mid- and long-term project opportunities and accelerates commercialization through cross‑functional collaboration.

Key Competencies

Account Understanding

• Develops a comprehensive 360‑degree overview around the Key Customer. Engages in facilitating multiple key customer stakeholders through the complex buying processes and applies creative ideas and informal influence to advance through the process. Develops solutions for complex problems, which require strong analytical skills and significant interpretation of data.

Enterprise Relationship

• Builds and owns relationships with the key stakeholders including C‑suite level and enables establishing collaboration on different levels of organization between Solventum and the Key Account.
• Engages and leads cross‑functional teams to drive execution of Strategic Account Plan on the level of respective stakeholders (both business and clinical)
• Utilizes executive relationships to develop new business models and opportunities incl. leadership for the cross‑functional stakeholders' team from Solventum

Value Co‑Creation and Communication

• Creates value for the Key Account and Solventum by aligning needs and solutions, turning insights on the customer's strategy into commercial programs. Co‑creates Value with the customers beyond products to become a long‑term strategic partner.
• Creates compelling sales programs and detailed value propositions to convert competitive product usage to opportunities for Solventum and achieve full Dental Solutions portfolio penetration (R&P, Ortho, CSS) with the strong focus on penetration with Custom Smiles Solutions portfolio
• Pursues and successfully closes opportunities yielding highest return on investment (ROI). Constructs high‑value new product & portfolio introduction opportunities based on extensive market expertise and broad Solventum product portfolio understanding.

Account Plan Development & Execution

• Develops and drives aligned Strategic Account Plan focused on customer business challenges as well as growth. Leverages customer/market insight, financial metrics and acumen to aid strategy development, creates complex value proposition to address customer priorities and challenges. Drives execution to improve Solventum’s strategic position and increase account share of wallet with focus products and NPIs.
• Leads annual growth plans negotiations with the key stakeholders, including preparation of comprehensive customer performance analysis and growth expectations. Responsible for commercial terms development in alignment with the channel manager and the business leader.

Skills, experience, and key capabilities

• Advanced negotiation and persuasion skills. Ability to negotiate solutions to issues before they arise and influence decisions across management levels to achieve mutually desirable business outcomes
• Complex problem‑solving skills, conceptual thinking to assess options, making decisions by applying extensive experience and knowledge to solve significantly different problems
• Strong interpersonal and influential skills, conflict anticipation skills. High‑level emotional intelligence. Ability to create and cultivate trust with the internal and external stakeholders. Strong team player
• Public speaking and presentation skills, effectively delivers content and the message to the audience through the presentation using various presentation techniques
• Strong sense of organization and priority management, ability to manage complex projects with multiple stakeholders requiring structured planning and execution
• Solid market and industry know‑how (competitors, trends, etc.). Deep knowledge of full Solventum DS portfolio / workstreams and comprehensive value proposition against key competitors in R&P, Ortho and CSS
• A Bachelor level university/college degree is required. Master’s degree is preferred
• 5+ years experience in dental digital workstreams
• Advanced spoken and written English

Work location

• Hybrid (some job duties allow for remote working. However, presence at the office in Dubai is required around twice a week)

If you are interested in this role, please apply sending us a copy of your CV in English. Thank you!

Supporting Your Well‑being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, age, civil status, disability, family status, or membership of the travelling community.

Important Information

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

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