Store Manager

Adidas Group; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A global sportswear brand is seeking a Store Manager in Dubai to take full ownership of the store's performance. This role involves driving sales, managing team performance, and ensuring customer satisfaction in a fast-paced retail environment. Ideal candidates will have at least 18 months of experience in a retail setting, with strong leadership and customer service skills. This opportunity offers a dynamic workplace where your initiatives will directly impact sales and team development.

Qualifications

• Minimum 18 months’ experience in a sports/fashion retail environment.
• At least 12 months of Store Management responsibility.
• Intermediate numeracy, literacy, and advanced verbal communication skills.

Responsibilities

• Take ownership of the store's commercial success.
• Drive continuous improvements in sales and profitability.
• Ensure proper in-store brand execution.
• Manage recruitment and training of team members.
• Lead service by example on the sales floor.

Skills

Leadership

Commercial awareness

Customer service

Analytical skills

Education

Graduate/Postgraduate from recognized university

Job description

PURPOSE & IMPACT ON ORGANIZATION

• Take full ownership of the store and its commercial success
• Analyze relevant data to probe and challenge the status quo
• Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
• Drive continuous improvements in the store’s sales, productivity and profitability
• Ensure the legal and financial integrity of store
• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
• Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
• Schedule staff so as to properly serve customers, drive sales and execute tasks
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Ensure proper in-store Brand execution according to established standards and directives
• Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
• Manage all store operations in a systematic and efficient manner, as per established policies and procedures
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
• Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis
• Ensure cash register transactions are processed quickly and accurately
• Lead and implement all applicable loss prevention policies and procedures
• Maintain a safe and productive shopping and working environment
• Manage the recruitment and training of store team members
• Ensure all HR policies and procedures are adhered to
• Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
• Share best practices to drive the collective performance of all district stores
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES

• Customers
• Peers and Supervisor
• Vendors and Support Functions (e.g., Visual Merchandising, Facility Services, etc.)
• Local Administration (e.g., mall management)

OTHER QUALIFICATIONS

• Must be a Graduate/Postgraduate from recognized university
• Minimum 18 months’ work experience in a sports/fashion customer and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
• Intermediate numeracy and literacy and advanced verbal communication skills