Store Manager | Retail | Abu Dhabi

Robinson & Co (Singapore) Pte Ltd; Abu Dhabi; On-site; AED 120,000 - 150,000; Full time

Job summary

A retail company in Abu Dhabi is seeking a Store Manager to oversee operations focusing on sales growth and customer service. The ideal candidate will lead a motivated team, implement effective merchandising standards, and ensure financial targets are met. Candidates should have a high school education and at least two years of relevant experience in retail management.

Qualifications

• Proficiency in business English and report analysis skills.
• Minimum two years of experience as an Assistant Store Manager.
• Proven track record in driving sales and profit.

Responsibilities

• Oversee all aspects of the store's operations with a focus on sales growth.
• Ensure exceptional customer service and maintain merchandising standards.
• Recruit, hire, develop, and retain management and associates.

Skills

Leadership

People management

Visual merchandising

Strategic thinking

Financial acumen

Education

High school education or equivalent

Tools

Outlook

Excel

SAP

Job description

The Store Manager oversees all aspects of the store's operations with a focus on sales growth and profitability. The role involves ensuring exceptional customer service, maintaining merchandising standards, and fostering a skilled and motivated team. Success in this position requires strategic planning and execution to meet financial targets and enhance the overall customer experience.

What You Will Do:

People Development / HR

• Recruit, hire, develop, and retain high-quality management and associates for the store.
• Lead by example and provide training, development, and ongoing feedback on product knowledge and selling skills.
• Conduct weekly staff meetings and daily briefings to recap performance and communicate new goals and procedures.

Customer Experience / Sales

• Prioritize excellent customer service by executing the Customer Experience through regular assessment and coaching.
• Maintain visibility on the selling floor to answer questions and support selling functions.
• Implement visual merchandising standards, directives, and promotions, ensuring cleanliness and organization.
• Meet or exceed profitability expectations for sales, payroll, shrink, and conversion.
• Create and execute strategies to maximize sales while controlling expenses.

Operational Effectiveness

• Control company assets by meeting loss prevention measures including inventory management.
• Execute and comply with all company policies and store procedures.

Required Skills To Be Successful:

• Strong leadership and people management skills.
• Ability to implement and maintain visual merchandising standards.
• Strategic thinking and financial acumen.

What Qualifies You For The Role:

• High school education or equivalent preferred.
• Minimum two years of experience as an Assistant Store Manager with a proven track record in driving sales and profit.
• Proficiency in business English and report analysis skills.
• Good computer skills with experience in Outlook, Excel, and SAP.