Store Manager

APM Monaco; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A contemporary fashion jewelry brand is seeking a Boutique Manager for their Abu Dhabi Galleria location. The successful candidate will lead the boutique team, ensuring exceptional customer service while maximizing sales performance and profitability. Responsibilities include driving business results, managing inventory, and developing staff through training and coaching. Fluency in Arabic and English is essential. This role offers growth opportunities within a dynamic and collaborative culture.

Benefits

Comprehensive medical benefits

Paid time off

Generous employee discounts

Growth opportunities

Qualifications

• Proven management and leadership experience in retail or sales.
• Fluency in Arabic and English is required; additional languages are a plus.
• Ability to analyze sales data and develop strategic business plans.

Responsibilities

• Lead the boutique team and drive performance to achieve sales targets.
• Ensure high levels of customer service and satisfaction.
• Manage team recruitment, training, and development.

Skills

Management and leadership skills

Business acumen

Strategic thinking

Client intelligence

Fluency in Arabic

Fluency in English

Job description

Overview

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to lead our Abu Dhabi Galleria team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

Requirements

Main Accountabilities

Business Performance & Operations

• Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
• Analyze performance to identify business needs and turn them into individual actions and objectives
• Analyse available sales reports and data to determine the needs of the business and set business strategies
• Ensure staff is trained in all areas of appropriate POS usage and maintenance
• Understand and properly execute all management POS functions
• Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
• Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
• Maintain boutique image according to the brand's standards
• Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

Client Experience & Development

• Ensure all associates provide the highest level of customer service
• Manage client database and utilize information to increase sales and client contact
• Execute service excellence to increase client satisfaction and retain customer loyalty
• Resolve all client problems and complaints quickly and effectively
• Manage all special events inclusive of collection previews, client events, sale events, etc.
• Empower associates to make decisions in the customer's best interest that also support the company's philosophy

Team Management & Development

• Identify and recruit new talents, build and retain a high performing team
• Lead by example demonstrating passion towards APM MONACO, know our brand's products, mission and value
• Conduct in-store training, one-o-one coaching and team meetings
• Build individual objectives and development plans
• Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
• Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary

Skills and Traits

• Management and leadership skills
• Business acumen
• Strategic thinking
• Client intelligence
• Reactive, flexible and open-minded
• Fluency in Arabic, English and other language will be a plus

Benefits

• Global, Dynamic Team: Diverse and energetic workforce
• Growth Opportunities: We support your professional development
• Collaborative Culture: Teamwork and open communication
• Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts

Don\'t wait to join APM Monaco team. Apply now!