Spa Front Desk Specialist: Guest Experience & Sales

Sheraton Grand Hotel, Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai seeks a Spa Receptionist to welcome guests and manage inquiries with a focus on excellent customer service. The ideal candidate will have over 5 years of experience in the Spa and Fitness industry along with strong communication and sales skills. Duties include scheduling spa services, managing billing procedures, and ensuring compliance with safety regulations. The position requires a bachelor's degree and a customer-oriented attitude, aiming for maximum client satisfaction and efficient service delivery.

Qualifications

• Minimum 5 years experience in Spa and Fitness industry.
• Ability to assist guests with inquiries in multiple languages.
• Strong understanding of marketing and budgeting.

Responsibilities

• Welcome guests and handle inquiries professionally.
• Organize scheduling and maximize profitability.
• Supervise safety measures and ensure compliance with health standards.

Skills

English communication

Customer service

Sales skills

Education

Bachelor degree

Job description

A luxury hotel in Dubai seeks a Spa Receptionist to welcome guests and manage inquiries with a focus on excellent customer service. The ideal candidate will have over 5 years of experience in the Spa and Fitness industry along with strong communication and sales skills. Duties include scheduling spa services, managing billing procedures, and ensuring compliance with safety regulations. The position requires a bachelor's degree and a customer-oriented attitude, aiming for maximum client satisfaction and efficient service delivery.