Solution Architecture Microsoft Dynamics CRM

Atribs Metscon Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider in Abu Dhabi is seeking a skilled professional with expertise in Microsoft Dynamics 365 CRM. The role involves designing secure and high-performance CRM solutions tailored for banking operations, ensuring seamless integration with core banking systems. The ideal candidate should have strong knowledge of Microsoft Power Platform and experience with Azure Cloud Services. Preferred qualifications include Microsoft certifications and project management accreditation.

Qualifications

• Expertise in Microsoft Dynamics 365 CRM, covering various customer engagement modules.
• Strong knowledge in Microsoft Power Platform tools and integration capabilities.
• Experience with integrating CRM with various banking systems and cloud services.

Responsibilities

• Design scalable Microsoft Dynamics 365 CRM solutions for banking operations.
• Integrate Dynamics CRM with core banking systems and payment gateways.
• Develop architecture diagrams and technical roadmaps aligned with banking IT strategy.

Skills

Microsoft Dynamics 365 CRM

Microsoft Power Platform

Azure Cloud Services

API development

Dataverse

Tools

Microsoft Dynamics 365

Power BI

SQL

JavaScript frameworks

Job description

Technical Skills

• Expertise in Microsoft Dynamics 365 CRM (Customer Engagement, Sales, Service, Marketing, Field Service)
• Strong knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps)
• Experience integrating CRM with banking systems (Core Banking, ERP, Payment Platforms, Fraud Detection Systems)
• Proficiency in Azure Cloud Services, API development and middleware technologies
• Hands‑on experience with Dataverse, SQL and JavaScript frameworks

Responsibilities

• Design scalable, secure, and high‑performance Microsoft Dynamics 365 CRM solutions tailored for banking operations
• Ensure seamless integration of Dynamics CRM with core banking systems, payment gateways, and third‑party financial applications
• Develop solution blueprints, architecture diagrams, and technical roadmaps aligning with banking IT strategy

Preferred Qualifications & Certifications

• Microsoft Certified: Dynamics 365 Solutions Architect Expert (preferred)
• Microsoft Certified: Power Platform Solution Architect (optional but beneficial)
• Azure Solutions Architect Expert (preferred for cloud‑based implementations)
• Project Management (PMP, Agile, or Scrum Master certifications) (preferred)