Senior Sales Manager - Corporate

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel company in Dubai is seeking a Sales Manager with a minimum of 3 years of experience in hospitality. The role involves budget preparation, administration tasks, and customer relationship management. Candidates should have a degree in Hotel Management or Business Administration, strong knowledge of OPERA and Microsoft Office, and fluency in English. This is a full-time position with no remote work options.

Qualifications

• Minimum 3 years experience in a sales position in hospitality in Dubai.
• Strong knowledge of Opera & Microsoft Office.
• Fluency in English and other languages written and spoken is preferred.

Responsibilities

• Assist in preparing the yearly revenue & expense budget.
• Prepare and submit relevant administration tasks in a timely manner.
• Interact with key clients, focusing on high-profile guests.
• Seek out and target new customers and sales opportunities.
• Maintain an efficient customer database system (OPERA).

Skills

Sales in hospitality

Customer relationship management

Negotiation skills

Market trend awareness

Education

Degree/Diploma in Hotel Management / Business Administration

Tools

OPERA

Microsoft Office

Job description

• FINANCIAL:

• To assist during preparation of the yearly revenue & expense budget.
• To actively contribute to the Departments financial and administrative activities to ensure that yearly revenue budgets are surpassed.

• ADMINISTRATIVE:

• To prepare and submit relevant administration tasks in a timely and accurate manner such as sales call schedules sales call reports and monthly reports to the DOS.
• To participate in preparing the sales action plans attend sales meetings; develop new ideas such as special packages programs promotional activities undertaken by sales department F&B spa and other hotel revenue centres.
• To work closely with the sales team in the preparation of personal sales goals on a monthly quarterly and annual basis and to complete a report and analysis at the end of each month.

• OPERATIONAL:

• To respond to all inquiries within 24 hours.
• To set up appointments and make personal sales calls telemarketing and site inspections to all existing and potential accounts.
• To negotiate with all customers and send out offers/contracts regarding individual and group business.
• To be aware of all market trends and share it to team so that a collective action can be implemented.
• To consistently interact with key clients focusing on high profile guests.
• To maintain an efficient customer database system (OPERA) this is essential in generating sales activities report.
• To update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.
• To seek out and target new customers new sales opportunities and initiate action plan to secure new business for the Hotel.
• To come prepared on weekly Sales and Revenue meetings
• To keep the DOS and DOSM promptly and fully informed of all problems or concerns so that corrective action can be taken on time.
• To adhere to the Department and Hotels standard operating procedures (SOPs)
• To ensure strict confidentiality of information in the Department and Hotel.
• To carry out duties projects and other assignments as required by DOS

Qualifications :

• Minimum 3 years experience in a sales position in hospitality in Dubai
• Degree/Diploma in Hotel Management / Business Administration
• Strong knowledge of Opera & Microsoft Office
• Understands the local culture and have worked in the region
• Fluency in English and other languages written and spoken is preferred

Remote Work :

No

Employment Type :

Full-time