Senior Sales Engineer (HVAC)

Antal International Network; Dubai; On-site; Confidential; Full time

Job summary

A leading recruitment agency is looking for a Sales Support Specialist based in Dubai to manage sales inquiries and drive sales growth. Responsibilities include handling tenders, producing sales reports, and collaborating with internal teams to ensure customer satisfaction. The ideal candidate must have excellent communication skills, a bachelor's degree in Engineering, and a minimum of 5 years of relevant experience. This position requires strong problem-solving abilities and in-depth product knowledge.

Qualifications

• Minimum 5+ years of experience in a relevant field.

Responsibilities

• Manage sales inquiries and handle tenders.
• Prepare sales reports and support the salesforce.
• Research business opportunities and develop customer relationships.
• Run tender responses and maintain product knowledge.
• Propose technical and creative business solutions.

Skills

Excellent communication and presentation skills

Strong networking and relationship building

Education

Bachelor's degree in Engineering or a relevant field

Job description

Work closely with customers to manage sales inquiries, handle tenders, address technical queries, generate leads, and drive sales growth.

RESPONSIBILITIES

• Provides Pre-Sales product knowledge and solution. Partner with Sales / Business Development team to close deals and achieve sales goals.
• Identifies business opportunities by researching, identifying prospects, and analysing sales leads.
• Prepares sales reports by collecting, analysing, and summarizing information.
• Supports the salesforce and lead the technical aspect of the selling process including the developing and conducting of professional product presentations and demonstrations to generate sales and meet revenue objectives.
• Increase the sale of product by establishing contact and developing relationships with prospects and recommending solutions.
• Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
• Actively research and maintain a thorough understanding of our own products and competitor strengths and weaknesses
• Working with the Business Development team to ensure that all sales documentation and collateral is kept up to date
• Provides high-quality sales support and develop cost-effective, resilient, innovative, and reliable solution based on the most appropriate and latest technologies to win proposals and/or tenders and achieve high customer satisfaction for the services rendered
• Keeping himself up to date on the latest technologies and products in the market. Works closely with sales team and be the go-to internal technical resource for the team
• Proactively engage the customers primarily for all Pre-sales technical matters. Use your in-depth product knowledge and technical skills to suggest and potentially develop product solutions for prospects
• Act with urgency and precision to give users best in class pre-sales support. Propose technical and creative business solutions in support of sales objectives.
• Collaborate with internal teams to ensure customer satisfaction and the successful completion of projects
• Achieve sales targets and contribute to the overall growth of the business

INTERNAL INTERACTION RELATIONSHIPS

• Supply Chain Manager
• Production Planning Team
• Operations Director
• Sales Teams and Sales Coordinators
• Marketing Manager
• Specs Team
• HR Director

EXTERNAL INTERACTION RELATIONSHIPS

• Clients
• Customers

SKILLS

• Excellent communication and presentation skills; able to communicate and present.
• Strong networking and relationship building

COMPETENCIES

• Strong Product Knowledge
• Problem solving
• Excellent Analytical Ability
• Building Trust
• Customer focused with an emphasis on clear communication

PREFERRED EXPERIENCE

• Bachelor's degree in Engineering or a relevant field.
• Minimum 5+ years of experience in relevant field.

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