Senior Project Manager

D B O X Media Development L.L.C; Dubai; Hybrid; AED 257,000 - 331,000; Full time

Job summary

A creative agency in Dubai is seeking a Senior Project Manager to oversee multiple creative projects from inception to delivery. The role requires strong project management skills, the ability to manage client relationships, and experience in creative workflows. The ideal candidate will possess 5–10 years of relevant experience and lead teams without stifling creativity. This hybrid position includes a focus on client communication, resource management, and quality control.

Benefits

High-impact role with visibility to leadership

Diverse portfolio across branding and events

Opportunity to shape agency processes

Qualifications

• 5–10+ years project management experience in a creative agency/marketing/production/events environment.
• Proven track record delivering multiple projects simultaneously under tight timelines.
• Strong understanding of creative workflows including branding, design, content, and video.

Responsibilities

• Lead projects from kickoff to closure, ensuring adherence to timelines and quality standards.
• Act as the main day-to-day client contact to manage expectations and approvals.
• Plan and allocate workload across creative, production, and operations teams.

Skills

Project management

Stakeholder management

Organizational skills

Attention to detail

Communication skills

Resource management

Problem-solving

Tools

Monday.com

Jira

Asana

ClickUp

MS Project

Job description

Overview

Job Title

Senior Project Manager (Creative Agency)

Location

Dubai / Abu Dhabi (Hybrid as needed)

Company

D’BOX Creatives (Branding, creative production, events, and communications)

Role Summary

We are hiring a Senior Project Manager to lead end-to-end delivery of multiple creative and production projects—ensuring on-time, on-budget, and high-quality execution across internal teams and external suppliers. This role owns the delivery system: planning, resourcing, workflows, approvals, risk control, and client communication. The ideal candidate is structured, calm under pressure, and experienced in managing creative teams without killing creativity—while removing bottlenecks and driving smooth throughput.

Integrating the Theory of Const…

Key Responsibilities

• 1) Project Delivery & Governance
  • Lead projects from kickoff to closure (brief → concept → production → delivery → handover).
  • Build project plans (scope, timeline, milestones, dependencies, budget, RAID).
  • Ensure adherence to SLA timelines, quality standards, and internal delivery processes.
  • Run weekly delivery reviews and daily follow-ups as needed.
• 2) Client Management & Communication
  • Act as the main day-to-day client contact for delivery: status, risks, approvals, expectations.
  • Translate client goals into clear briefs, aligned deliverables, and measurable acceptance criteria.
  • Manage feedback loops and reduce rework through structured approvals and version control.
• 3) Resource & Capacity Management
  • Plan and allocate workload across creative, production, and operations teams.
  • Manage utilization and priorities; prevent overload and ensure realistic commitments.
  • Coordinate freelancers, vendors, print houses, fabricators, and production partners when required.
• 4) Workflow, Process, and Bottleneck Removal (TOC mindset)
  • Identify the main delivery constraint/bottleneck each week and remove it (process, approval delays, resource gaps).
  • Implement practical improvements: templates, checklists, approval matrix, sprint planning, and better handoffs.
• 5) Quality Control & Risk Management
  • Maintain delivery quality: reviews, QA checkpoints, sign-offs, and compliance with brand guidelines.
  • Proactively manage risks (scope creep, missed approvals, late inputs, supplier delays).
  • Own change control: document variations, timeline impacts, cost implications, and approvals.
• 6) Reporting & Documentation
  • Maintain project documentation: brief, SOW, timelines, meeting notes, trackers, action logs.
  • Provide crisp executive reporting to management: progress, blockers, next steps, budget status.

Qualifications

• Required Skills & Experience
• 5–10+ years project management experience in a creative agency / marketing / production / events environment.
• Proven track record delivering multiple projects simultaneously under tight timelines.
• Strong understanding of creative workflows (branding, design, content, video, events, production).
• Strong stakeholder management and ability to handle difficult conversations professionally.
• Excellent organization, prioritization, and attention to detail.
• Hands-on with PM tools (e.g., Monday.com / Jira / Asana / ClickUp / MS Project) and shared documentation standards.
• Strong English (Arabic is a plus).

Preferred Qualifications

• PMP / PRINCE2 / Agile certification (nice to have).
• Experience in event production or high-complexity, multi-vendor projects.
• Familiarity with process improvement approaches (Agile/Lean/TOC).

Integrating the Theory of Const…

What Success Looks Like (KPIs)

• On-time delivery rate (milestone + final delivery)
• Budget variance (planned vs actual)
• Revision cycles reduced (fewer rounds due to better briefs/approvals)
• Client satisfaction (post-project feedback)
• Team throughput & workload balance (fewer fire drills, clearer handoffs)
• Approval turnaround time improved with structured escalation

Working Style & Behaviors We Value

• Ownership mentality: “I will make it happen.”
• Calm, structured, and solution-focused under pressure.
• Clear communication, no ambiguity, no missed follow-ups.
• Protects creative quality while enforcing delivery discipline.

What We Offer

• High-impact role with direct visibility to leadership
• Fast-paced, diverse portfolio across branding, campaigns, video, and events
• Opportunity to shape and improve the agency delivery system

Skills

Required Skills & Experience

• 5–10+ years project management experience in a creative agency / marketing / production / events environment.
• Proven track record delivering multiple projects simultaneously under tight timelines.
• Strong understanding of creative workflows (branding, design, content, video, events, production).
• Strong stakeholder management and ability to handle difficult conversations professionally.
• Excellent organization, prioritization, and attention to detail.
• Hands-on with PM tools (e.g., Monday.com / Jira / Asana / ClickUp / MS Project) and shared documentation standards.
• Strong English (Arabic is a plus).