Senior Customer Support & Revenue Operations Lead

Redington; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent technology solutions provider in Dubai is seeking a dedicated customer service representative. The role involves managing customer calls, prioritizing inquiries, generating leads through telemarketing, and ensuring high customer satisfaction. Responsibilities also include preparing reports and managing invoicing processes. Ideal candidates should be proactive in communication and equipped to handle customer inquiries effectively. Join a dynamic team and contribute to customer satisfaction in a fast-paced environment.

Responsibilities

• Attending customer calls and resolving inquiries.
• Assigning calls to engineers based on priority.
• Generating leads through telemarketing.

Job description

A prominent technology solutions provider in Dubai is seeking a dedicated customer service representative. The role involves managing customer calls, prioritizing inquiries, generating leads through telemarketing, and ensuring high customer satisfaction. Responsibilities also include preparing reports and managing invoicing processes. Ideal candidates should be proactive in communication and equipped to handle customer inquiries effectively. Join a dynamic team and contribute to customer satisfaction in a fast-paced environment.