Senior Customer Solutions Engineer – Major Projects

KONE Middle East UAE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading engineering solutions company based in Dubai is looking for a Customer Solutions Order Engineer to provide technical expertise to the sales team. The role involves understanding customer needs and translating them into optimal engineering solutions, ensuring all aspects of specifications, costs, and timelines are met. Candidates should have at least 5 years of engineering experience in the elevator industry, a Bachelor's degree in Engineering, and excellent skills in project management and customer analysis.

Benefits

Innovative working culture

Employee engagement programs

Opportunities for career development

Qualifications

• Minimum 5 years of relevant engineering experience in elevator business operations.
• Excellent skills in understanding and translating customer needs into technical specifications.
• Understanding of new construction and building modernization processes.

Responsibilities

• Provide technical expertise to the sales team.
• Accountable for solution specifications, costs, and timelines.
• Coordinate with various teams to ensure successful project delivery.

Skills

Customer needs analysis

Technical specifications translation

Collaboration

Project management

Education

Bachelor's degree in Engineering

Job description

A leading engineering solutions company based in Dubai is looking for a Customer Solutions Order Engineer to provide technical expertise to the sales team. The role involves understanding customer needs and translating them into optimal engineering solutions, ensuring all aspects of specifications, costs, and timelines are met. Candidates should have at least 5 years of engineering experience in the elevator industry, a Bachelor's degree in Engineering, and excellent skills in project management and customer analysis.