Senior Affluent Acquisition Manager

Standard Chartered; Dubai; On-site; AED 200,000 - 250,000; Full time

Job summary

A global banking institution in Dubai seeks a Senior Affluent Acquisition Manager to lead client growth and manage affluent client relationships. Candidates should have experience in sales, a strong understanding of the UAE market, and excellent interpersonal skills. This full-time role offers competitive compensation within a diverse and inclusive environment.

Benefits

Competitive salary and benefits

Retirement savings and insurance options

Flexible working options

Qualifications

• Relevant experience in sales and relationship management.
• Previous experience of Deposits / Liability in UAE market.
• Demonstrated ability in sales planning.

Responsibilities

• Lead the Bank’s Affluent client growth strategy.
• Engage NTB Affluent clients via leads and online channels.
• Ensure compliance with global AML & CDD standards.

Skills

Sales and relationship management

Strong communication and negotiation skills

Networking ability

Adaptability to a multi-cultural environment

Education

University Graduate

Job description

Join to apply for the Senior Affluent Acquisition Manager role at Standard Chartered

Job Summary

Lead the Bank’s Affluent client growth strategy by utilizing the Affluent client value proposition to acquire New to Bank Affluent clients.

Responsibilities

• Strategy
• Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Executive Banking Team on full Affluent offering
• Handle client-led requests via marketing campaigns and online pull
• Activate NTB clients, set up and educate clients on remote channel usage (Online, Contact Centre, ATM), and hand over clients to assigned Priority Banking Teams
• Business
• Acquisition & Sales Management
• Onboard affluent clients using the Affluent proposition, product benefits matching client needs, the Bank’s brand, global network, campaigns and specialist support
• Deepen relationships across multiple products to create client stickiness and establish the Bank as primary for transactional, savings and investment needs
• Execute onboarding activities across the Bank’s local and international network
• Ensure onboarded clients match the defined Affluent profile for sustainable growth
• Deliver a seamless initial onboarding experience
• Maintain portfolio quality with regard to client qualification
• Risk Management
• Adhere to Customer Due Diligence requirements and all legal / compliance guidelines
• Maintain data confidentiality and secrecy norms
• Ensure accurate documentation and verification prior to submission
• Follow the bank’s sales process and avoid mis-selling
• Maintain knowledge of assigned products and practice responsible selling
• Keep accurate activity records
• Governance
• Ensure compliance with global AML & CDD standards and internal / external regulations
• Adopt and govern ORF / process universe; collaborate with FCC, AML, L&C as needed
• Provide input on governance and operational risk to define controls
• Comply with the Group Code of Conduct and uphold zero tolerance on fraud and mis-selling
• Attend required trainings
• Regulatory & Business Conduct
• Embed the highest standards of ethics and compliance with laws and the Group Code of Conduct
• Manage regulatory relationships for Retail Banking in the UAE
• Live the Group’s Values and brand in the UAE

Onboarding & CDD

• Conduct and Financial Crime Compliance
• Retail Operations
• Client Experience
• Priority Relationship Managers
• Premium Executives
• Affluent Banking CVP
• Retail Products
• Wealth Management
• Branch Banking
• Credit Initiation
• Digital Banking
• SBIM
• Other Responsibilities
• Perform other responsibilities as assigned under Group, Country, Business or Functional policies and procedures
• Skills And Experience
• Manage Conduct
• Manage Risk
• Manage People
• Spot Opportunities
• Solve Problems
• Take the Lead
• Build Resilience

Qualifications

• University Graduate
• Relevant experience in sales and relationship management
• Previous experience of Deposits / Liability in UAE market
• Previous Direct Sales experiences in UAE market
• Demonstrated ability in sales planning
• Strong communication and negotiation skills with the ability to influence outcomes
• Networking ability to manage interdepartmental deliverables
• Strong inter-personal skills and leadership ability
• Good understanding of the UAE business environment with direct contacts in the local HNI community
• Computer literacy at user level
• Adaptability to a multi-cultural environment
• In-depth knowledge of capital markets and financial planning

About Standard Chartered

We’re an international bank focused on making a positive difference for clients, communities and each other. We value diversity and inclusion and aim to be here for good.

What We Offer

• Competitive salary and benefits supporting wellbeing
• Retirement savings, medical and life insurance options
• Generous leave and sabbatical options
• Flexible working options and wellbeing resources
• Opportunities for learning and reskilling
• Inclusive, values-driven culture

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales
• Industries : Banking

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