Security Supervisor

Minor International; Ras Al Khaimah; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading hospitality firm in Ras al-Khaimah seeks a Security Officer to oversee personnel and ensure guest safety. Candidates should have a high school diploma and 1-2 years of customer-facing experience, preferably in hospitality. Responsibilities include conducting patrols, managing incidents, and maintaining safety standards. A positive demeanor and strong communication skills are crucial. This is a full-time position with no remote work options.

Qualifications

• 1-2 years of customer-facing experience in hospitality or upscale hotel.
• Prior security or law enforcement experience preferred.
• Fluency in English; additional languages preferred.

Responsibilities

• Oversee and manage security personnel.
• Ensure safety and security for guests and hotel property.
• Conduct regular patrols and inspections.

Skills

Strong observational skills

Effective communication

Problem-solving

Positive demeanor

Education

High school diploma or equivalent

Job description

Responsibilities

• Oversee and manage on-duty security personnel ensuring high performance standards and adherence to hotel policies.
• Maintain a balance between effective security measures and unobtrusive service promoting a gentleman rather than officer image.
• Ensure the safety and security of guests, staff and hotel property.
• Conduct regular patrols and inspections of the hotel premises including checks on security equipment and systems.
• Lead investigations into security-related incidents, prepare reports and take appropriate action.
• Train and mentor new security officers including regular updates to standard operating procedures.
• Maintain discipline within the security team and address any misconduct or performance issues.
• Collaborate with other departments to enhance overall guest experience and hotel operations.
• Participate in special functions or operations for VVIPs and high‑profile events.
• Keep management informed of all security matters affecting the hotel.
• Attend and contribute to departmental meetings and training sessions.

Qualifications

• High school diploma or equivalent required.
• One to two years of customer‑facing experience preferably in a hospitality or upscale hotel environment.
• Prior security or law enforcement experience preferred.
• Knowledge of security protocols, legal guidelines and reporting standards.
• Strong observational, communication and problem‑solving skills.
• Ability to remain discreet and maintain confidentiality.
• Positive professional and approachable demeanor.
• Ability to work independently and in a team‑oriented environment.
• Physical ability to stand or walk for extended periods, respond quickly to incidents and perform duties that include bending, climbing, carrying, pushing and pulling.
• Must be fluent in English (written and spoken); additional languages preferred.
• Flexible availability including weekends and holidays.

Remote Work

No

Employment Type

Full‑time