Sales Manager, Middle East

MKS PAMP; Dubai; Hybrid; AED 293,000 - 368,000; Full time

Job summary

A global leader in precious metals is looking for a Sales Representative to enhance customer relationships and expand the market presence in the Middle East. Candidates need a Bachelor's or Master's degree and 7-10 years of client-facing experience, particularly in financial institutions. Proficiency in Arabic and English is essential, alongside excellent relationship skills, risk management awareness, and the ability to work autonomously. This role can be based in Dubai or Riyadh.

Qualifications

• 7-10 years of work experience, preferably in a client-facing role.
• Knowledge of the precious metals domain is an asset.
• Experience in working with the Middle East, preferably in a sales role.
• Understanding of commodity trading.

Responsibilities

• Maintain and expand the customer base with innovative products and superior services.
• Strengthen relationships with personalized customer interactions.
• Provide input to attract new customers based on market knowledge.
• Identify new opportunities and monitor risks.
• Comply with legal, regulatory, and internal requirements.

Skills

Superior people relationship skills

Excellent awareness of risk management and compliance concepts

Ability to work autonomously

Agile and flexible mindset

Excellent organizational skills and attention to detail

Ability to interact with diverse cultures

Good IT skills

Proficiency in Arabic and English

Education

Bachelor's or Master's in Economics, Finance or relevant fields

Job description

MISSION

The mission of this position is primarily to represent the interests of the Company with a special focus on the Middle East region, by further increasing the volume of precious metals sales and our existing customer base, and by developing new opportunities in the area.

The jobholder will be a member of the sales team and will be working closely with logistics and operations to ensure ongoing optimal collaboration between cross-functional teams and the organization’s goals and results.

This position can be based in Dubai or Riyadh.

MAIN ACTIVITIES AND RESPONSIBILITIES

Customer relationships

Maintain and expand the customer base through the introduction of innovative products backed by the provision of superior services

Ensure that agreed customer service levels are achieved

Maintain regular contact with valued customers to strengthen relationships through personalized interaction, and at the same time market the Group’s products and services

Assist the trading team with their activities (Physical and financial trading, customer service, projects, etc)

• Work in close collaboration with the Customer Support Team

Business development

Through an excellent knowledge of the precious metals market and the customer needs in the Middle East, provide the Sales team with input to attract new customers

Keep abreast of market changes and trends to identify new opportunities and monitor risks

Support the marketing team in developing and implementing strategies to market the Group's products in the area

Compliance and risk management

• Comply with all applicable legal, regulatory and internal compliance requirements

Additional duties

• Effectively promote synergies and ensure coordination and collaboration with other areas of the Group
• Make suggestions for improvement; bring innovative ideas and thinking
• Carry out work in a gender and diversity-sensitive manner
• Accomplish other duties as assigned

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's or Master'sdegree in Economics, finance, or other relevant fields.
• 7-10 years of work experience, preferably in a client-facing role in financial institutions
• Knowledge of the domain of the precious metalis an asset
• Experience in working with the Middle East, preferably in a sales role
• Experience in or good understanding of commodity trading

QUALIFICATIONS AND SKILLS

Superior people relationship skills

• Excellent awareness of risk management and compliance concepts and practices
• Ability to work autonomously
• Agile and flexible mindset, reactive to requests
• Excellent organizational skills and attention to detail
• Ability to interact with colleagues of diverse cultures and respect for diversity
• Good IT skills; proficiency in the Windows environment is expected
• Proficiency in spoken and written Arabic and English is required