Sales Manager - MICE

Rotana Hotel Management Corporation PJSC; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality firm located in Ras al-Khaimah is seeking a passionate Sales professional to deliver exceptional customer service. This role involves handling MICE requests, preparing offers, and maximizing sales opportunities. Candidates should have a degree in sales and two years of experience in the hotel industry. Strong communication skills in English are essential.

Qualifications

• Minimum two years post graduate work experiences, ideally within the hotel industry.
• Excellent presentation skills and highly sophisticated communication skills.
• Proficiency in English is essential and any other language skills are a plus.

Responsibilities

• Handle all incoming MICE RFP generated by sales offices.
• Prepare offer letters according to guest requirements.
• Maximize up selling opportunities by proposing additional events.

Skills

Customer service

Communication skills

Sales strategies

Flexibility

Teamwork

Education

Degree in sales

Job description

Overview

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities

• Handle all incoming MICE RFP generated by inbound or outbound sales offices, pertaining to own defined segment or portfolio
• Implement and execute all sales objectives and action plans to reach and exceed set targets
• Prepare offer letters according to guest requirements and availability, according to company standards and selling strategy
• Ensure that all necessary information about the event is obtained either from account manager or from the client directly prior to the preparation of an offer
• Maximize up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking
• Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system
• Ensure that Rotana sales policies and SOPs are adhered to at all times

Education, Qualifications & Experiences

You should be holding a degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential and any other language skills beside will be an asset.

Knowledge & Competencies

The ideal candidate will have a guest and service oriented attitude, backed up by a pro active approach and a strong drive for results. In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies-

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results