Sales Manager - Leisure

SupportFinity™; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company is seeking an experienced Sales Manager to drive revenue and market share in Dubai. The ideal candidate will have a bachelor's degree in hospitality and over 5 years of experience in luxury hotel sales. Strong communication skills and the ability to build relationships are critical. The role includes developing sales strategies, managing a sales team, and ensuring adherence to financial targets.

Qualifications

• 5+ years of experience in luxury hospitality or hotel sales.
• Direct supervisory experience over a sales team.
• Excellent command of written and spoken English; fluency in Russian and/or Arabic is preferred.

Responsibilities

• Develop and execute sales strategies to maximize revenue.
• Build relationships with agencies and companies.
• Monitor department budget to ensure financial targets are met.

Skills

Sales Strategy Development

Client Relationship Management

Market Analysis

Communication Skills

Team Management

Education

Bachelor's degree in hospitality or related field

Tools

MS Office Suite

Job description

Overview

In this role, I will manage the efficient operation of my department to provide exceptional products and services within Six Senses brand operating standards and budget.

Responsibilities

• Work strategically with the Commercial Director to develop cohesive and productive goals for the department and establish procedures/guidelines to achieve them. Maintain consistency with the Company’s vision, quality/standards and develop concepts aligned with brand identity.
• Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.
• Have a thorough knowledge of all facilities and services offered by the property including room types, location and layout, selling status, rates, benefits of all packages, credit policy, and reservation coding.
• Develop and execute sales strategies to maximize revenue and market share across the assigned territories.
• Identify and prioritize high-value opportunities within the region, using competitor analysis and data insights to drive revenue performance.
• Identify new business opportunities with selected agencies and companies, building relationships to create new revenue streams and support market share.
• Travel to key markets to conduct face-to-face meetings, presentations, and events to build relationships and negotiate business on behalf of the cluster hotels.
• Proactively address client needs as needed, acting as a primary liaison between the client and the hotel to ensure a seamless guest experience.
• Provide regular updates and reports to senior management on market trends, performance, target account performance, and opportunities for growth.
• Revise and control the department budget to ensure adherence to financial targets, monitoring costs to drive profitability while maintaining required standards.
• As Sales Manager - Leisure, oversee the performance and development of all hosts within the department through direction, encouragement, discipline, performance evaluation, and coaching to build a loyal, productive team.

Qualifications

• Minimum of a bachelor’s degree in hospitality, Business Administration or related field.
• Minimum of 5 years total experience in luxury hospitality or hotel sales with direct supervisory experience over a sales team, or an equivalent combination of education and experience.
• Strong understanding of the business landscape in Dubai, including cultural nuances and market trends.
• Technical skills: Advanced MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent command of written and spoken English; fluency in Russian and/or Arabic strongly preferred.
• Thorough understanding of Six Senses vision and values, guidelines, rules and regulations, brand and operating standards, facilities and services.
• Specific days and timing based on business needs, seasonality, and local labour laws; role may require standing and walking for extended periods and travel for work-related meetings and events.

Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment.

About the company

IHG Hotels & Resorts