Sales Coordinator

Guerlain; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury cosmetics brand in Dubai seeks a candidate for Sales Management and Follow-up. Responsibilities include coordinating monthly orders, monitoring stock levels, and collaborating with sales managers on forecasts. The ideal candidate has strong analytical and coordination skills, with experience in order management and budget follow-up. This role supports key accounts and manages trade activities effectively.

Qualifications

• Experience in sales management or order analysis.
• Strong analytical skills to monitor stock levels and forecasts.
• Ability to collaborate with cross-functional teams effectively.

Responsibilities

• Coordinate monthly order analysis and management for clients.
• Collaborate with the Commercial Sales Manager on forecasts.
• Monitor warehouse stock levels for retailers to meet targets.
• Supervise payments, claims, and credit note processing.
• Compile monthly summaries of new products for recommendations.

Skills

Coordination

Budget management

Data analysis

Collaboration

Order management

Tools

SAP

Excel

Job description

Sell in Management and Follow-up

• Coordinate monthly order analysis and management for clients, including monitoring quotas and following up with the Business Demand Manager. Additionally, oversee order processing and manage product returns and disposals
• Collaborate with the Commercial Sales Manager to develop and track monthly Sell-in forecasts. Promptly identify and communicate any potential risks to business performance
• Monitor and analyze warehouse stock levels for retailers/clients to ensure they meet targeted stock cover levels
• Supervise and track payments, claims, and credit notes, promptly notifying the Commercial Sales Manager of any issues
• Compile a monthly summary of new products for client order recommendations
• Collaborate with the Commercial Area Manager to track monthly Sell-in versus forecasts for both products and point-of-sale materials (POSM)
• Maintain and distribute updated price lists for new products and ensure alignment with brand priorities and recommendations. Update the Guerlain order form accordingly
• Ensure that all POSM and Merchandising items are ordered and received on time
• Compile novelties list per agent on a quarterly basis and communicate with Regulatory team to ensure products registration in each markets

Key Accounts management support

• Monthly ICF (Item creation file) for novelties to share with Retailers for SKUs registration
• Analysis of SOH per market, definition of return list and coordination of retailers & agents on operational execution (collection, destruction, credit note)
• Coordinate between Trade marketing team, Supply team and retailer availability of samples/GWPs for thematic

Budget & Expenses Follow-up

• A&P follow up to be in line with budget
• Creation of POs in SAP and coordination with LVMH Finance team for invoice payment
• Support the Commercial Sales Manager in Expenses and follow up: building a file and tracker to follow expenses vs budget and share any alert to Commercial Area Manager

Trade Activities

• Collaborate with the Merchandising team and Retailer Managers, trade marketing and brand managers to organize orders for POSM, testers, etc., ensuring flawless execution in-store.
• Monitor the trade-plan to ensure that the timeline is being followed through to avoid any delays
• Monitor inventory levels in each location to ensure the most optimal assortment based on requirements
• Capable of collaborating with various accounts and stakeholders throughout the region